Mini boxes not getting signal

[DaveReeve]

Have now sorted by unplugging the main sky box and restarting. All checks on the app said all in good working order, so this was the only thing I hadn't tried. Obviously it was blocking sending the signal to the mini boxes. Good luck and fingers crossed.

[nstokes]

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@Pinkyxxxx wrote:

My mini box still not working

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Unplug q for 39 secs. Plug back in and let that boot back up. Once all ok do same with mini. Should would. Just tried it and worked for me

[AMH1]

This has worked for me thanks

[VanessaS1]

Done multiple resets. But my sky mini box still says no signal even though its connected to main box and strong Internet signal. How do I contact a human at sky to help

[DocW]

I had exactly the same issues, service app said all good, box settings said good signal and that I didn't have sky go or mini boxes in my account. Tried everything I could from is the box asleep to ice on the dish. It's not a customer fix I think, everything just reappeared , I went out for a walk rather than throw the box out the window! 

[Pedranger]

I'm in Tewkesbury, Glos, and I have the same issue.

[Trudy67]

I can't get my minibox back up & running.... I've tried unplugging it, resetting it reactivating it to the main sky box but no channels. I can get all the apps tho 

[danleatham]

Having same issue here (west yorkshire). Says no satellite signal. Apps and on demand seem to work but not live tv or recordibgs

[Roy091158]

All on again in Maidenhead. I had to switch off every box and restart them to get the mini boxes to reconnect ...

[Pinkyxxxx]

Works now thank you so much. 

So much for Saturday morning coffee in bed though

[Mickj3]

Sorted at last.

1. Switched of and unplugged all Sky Q mini boxes

2.Switched of and unplugged Sky Q main box, and waited two minutes.

3. Plugged in and switched on Sky Q main box and set up this box with TV.

4. Repeated performance with each of the mini boxes.

Hope this helps

[SaraJo]

Working now, switched everything off at the plug left for 30 seconds. 

[Dec712]

Mine was down at 6am in Anglesey but came back on at 7:09 am. 

[Michywood]

My sky Q mini box is saying no satellite signal but I checked everything and run tests as prompted, WiFi is working, main sky Q box is working

[LushFamily]

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