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This discussion topic has been answered Discussion topic: No satelite signal

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Message posted on ‎10 Jan 2026 01:26 AM

No satelite signal

No satelite signal. Locked

 

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This message was authored by: KevNewMedia Answer

Message posted on ‎13 Jan 2026 08:27 AM

Re: No satelite signal

Posted by a Sky employee

Hi Everyone

 

Thank you for coming to the Community to report the problems that you've experienced.

 

We sincerely apologise for any inconvenience this has caused and can confirm that the original problem has now been resolved.

 

As many people have found, your main Sky Q box should be powered off at the mains for 30 seconds first, followed by your mini boxes.  If you continue to have problems, you can also find from the Community or our help article here.

 

I'm going to mark this post as the answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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Avatar for Tracy140706
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This message was authored by: Tracy140706

Message posted on ‎10 Jan 2026 01:42 AM

No

Sky keeps saying no satalite any ideas u plugged etc

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Message posted on ‎10 Jan 2026 02:18 AM

Re: No satelite signal

Same Here. I live in Greenwich.  Was working fine until 20 minutes ago. Maybe Sky themselves have the issue

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Message posted on ‎10 Jan 2026 03:19 AM

Re: No satelite signal

and here heathrow area

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Message posted on ‎10 Jan 2026 03:40 AM

Re: No satelite signal

No signal here in Devon either 

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Message posted on ‎10 Jan 2026 03:46 AM

Re: No satelite signal

I also have no satellite signal in Essex

 

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Message posted on ‎10 Jan 2026 03:54 AM

Re: No satelite signal

No signal here in Harrow 

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Message posted on ‎10 Jan 2026 03:55 AM

Re: No satelite signal

Still no satellite signal in Derby 

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Message posted on ‎10 Jan 2026 03:56 AM

Re: No satelite signal

I thought it was just me. Glad I'm not the only one. Looks like it's a SKY problem then

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Message posted on ‎10 Jan 2026 04:00 AM

Re: No satelite signal

Same here in Leeds, 

 

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Message posted on ‎10 Jan 2026 04:00 AM

Re: No satelite signal

Same in Central Scotland, signal fluctuating between locked and unlocked with good strength then 0.

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Message posted on ‎10 Jan 2026 04:03 AM - last edited: ‎10 Jan 2026 04:06 AM

Re: No satelite signal

Same in Middleton woke up at 3:30am can't sleep, and I get this too.

 

Re activating Sky Go doesn't work, and it says "I don't have the required subscription to use a Sky Q Mini box" this is on my main Box in the settings.

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Message posted on ‎10 Jan 2026 04:03 AM

Re: No satelite signal

Glad I'm not alone.....  having the same problem here in Iver Heath

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Message posted on ‎10 Jan 2026 04:08 AM

Re: No satelite signal

I was worried it was just me, looks widespread I'll try and get back to bed then.

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Message posted on ‎10 Jan 2026 04:10 AM

Re: No satelite signal

No signal in Ramsgate either. 

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