New installation

[T.T]

I have just had an engineer to fit a new installation - satellite and sky Q. I assumed the engineer would fit an internal socket. However he has just drilled a hole through the external wall to feed the cable through and straight into box. Is this standard? 

[nigea99]

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@T.T wrote:

I have just had an engineer to fit a new installation - satellite and sky Q. I assumed the engineer would fit an internal socket. However he has just drilled a hole through the external wall to feed the cable through and straight into box. Is this standard? 

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Yes this is standard  - they do not fit sockets & prefer to keep the cable unbroken. 

BTW they would still have had to drill through the wall to feed the cable to a socket

[T.T]

 here is a screenshot from Sky website under the heading tv installation. You can see it refers to installing new socket ! Please clarify 

[nigea99]

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@T.T wrote:

 here is a screenshot from Sky website under the heading tv installation. You can see it refers to installing new socket ! Please clarify 

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hi @T.T 

That extract is for Broadband  (fibre)  which does require various sockets both outside & in 

Not sure why that would show under TV - as I say they do not install sockets for the TV cable

[Laing1]

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@T.T wrote:

 here is a screenshot from Sky website under the heading tv installation. You can see it refers to installing new socket ! Please clarify 

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@T.T are you sure that is under TV as a ONT box/master socket is for broadband  installation and is not used for Sky TV can you post a picture of the whole article