Thinking of Cancelling Some Packages, But Have Some Questions First.

[MrWedgy]

Currently my 2 main packages are Sky Signature and Sky Sports F1.

I am thinking of cutting Signature to reduce costs, but have a few questions please:

1. Can i still use all recording features with free channels?

2. Can i still access catch up and box sets from free channels, such as BBC?

On my bill i currectly have:

Sky Sports HD Free (-£6)

Sky HD (£9)

UHD (£4)

If i cancel Sky HD and UHD:

1. Can i still watch free channels in HD?

2. Will it effect me watching SKY F1 in HD now or in the future?

3. Are apps effected by this? (will Disney+ still be in UHD)

Thank you.

[oj01 · Accepted solution]

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@MrWedgy wrote:

Currently my 2 main packages are Sky Signature and Sky Sports F1.

I am thinking of cutting Signature to reduce costs, but have a few questions please:

1. Can i still use all recording features with free channels?

2. Can i still access catch up and box sets from free channels, such as BBC?

On my bill i currectly have:

Sky Sports HD Free (-£6)

Sky HD (£9)

UHD (£4)

If i cancel Sky HD and UHD:

1. Can i still watch free channels in HD?

2. Will it effect me watching SKY F1 in HD now or in the future?

3. Are apps effected by this? (will Disney+ still be in UHD)

Thank you.

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@MrWedgy Sky Signature is the minimum base package. Cancelling that ends your Sky subscription and the Sky Q boxes would need returning to Sky.

You can cancel HD and UHD and would still receive the free HD channels and F1 in HD. 

[MrWedgy]

Oh well that has scuppered my plans. Thanks for the help pal.

[Razer1]

I don't think you have understood what I mean and what you need to do to reduce my bill for my tv package 

[Daniel0210]

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@Razer1 wrote:

I don't think you have understood what I mean and what you need to do to reduce my bill for my tv package 

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@Razer1 

That is your first post so you need to explain what you mean. By the way, this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

[PandJ2020]

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@Razer1 wrote:

I don't think you have understood what I mean and what you need to do to reduce my bill for my tv package 

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You can that by contacting Sky and either:

1) Reduce your subscriptions, i.e. remove UHD/HD etc. ('Free' channels will maintain HD and I believe HD in sports)

2) Recontract - get discounts but requires 2 years commitment