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Discussion topic: New Sky Q installation question

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This message was authored by Richard166 This message was authored by: Richard166

New Sky Q installation question

Hi, a client of mine is having Sky Q installed this week in a property that is still being decorated after renovation, hence there are no TVs at the property yet.

 

Will the engineer be able to install Sky Q without a TV in the property, and just leave the Sky Q box ready to plug in to the screen when it arrives?

 

Thanks in advance

Richard


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This message was authored by Godfrey This message was authored by: Godfrey Answer

Re: New Sky Q installation question

Posted by a Superuser, not a Sky employee. Find out more

@Richard166   The engineer should be able to use their Televes H30 test meter to view the HDMI output of the Sky Q receiver.

 

H30 Sky HDMI.jpg

 

Godfrey.

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This message was authored by oldfella This message was authored by: oldfella

Re: New Sky Q installation question

Posted by a Superuser, not a Sky employee. Find out more

@Richard166 wrote:

Hi, a client of mine is having Sky Q installed this week in a property that is still being decorated after renovation, hence there are no TVs at the property yet.

Will the engineer be able to install Sky Q without a TV in the property, and just leave the Sky Q box ready to plug in to the screen when it arrives?

Thanks in advance

Richard


Hi @Richard166 

The Engineer will not be able to set up the Q box without a TV.

Whether or not he will be able to complete the installation is uncertain 

This message was authored by Godfrey This message was authored by: Godfrey Answer

Re: New Sky Q installation question

Posted by a Superuser, not a Sky employee. Find out more

@Richard166   The engineer should be able to use their Televes H30 test meter to view the HDMI output of the Sky Q receiver.

 

H30 Sky HDMI.jpg

 

Godfrey.

Richard166
Topic Author
This message was authored by Richard166 This message was authored by: Richard166

Re: New Sky Q installation question

Thanks @oldfella and @Godfrey for your answers. I will try to find a temporary TV to use during setup, but it sounds as though they should be able to test it anyway, (as long as they have the test meter with them!)

Richard166
Topic Author
This message was authored by Richard166 This message was authored by: Richard166

Re: New Sky Q installation question

I'm happy to report that, despite no TV to hand, the Sky engineer did manage to install Sky Q in this property. He said he could complete the installation as long as the viewing card had arrived (it had), but I wasn't there so can't confrim whether he used a Televes H30 or not.

Thanks again @Godfrey and @oldfella 

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