Discussion topic: New Sky Q Customer
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 07 Feb 2025 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New Sky Q Customer
It doesn't seem possible to get a TV pack without Netflix and its £4.50pm charge - am I correct?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 07 Feb 2025 12:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
@Gummo1 That's correct the basic tier of Netflix is included as standard and can't be separated
Message posted on 07 Feb 2025 01:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
You can still take out a Sky Q subscription without Netflix. My son did it just before Christmas.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 07 Feb 2025 01:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
Over the phone? No option on-line.
Message posted on 07 Feb 2025 01:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
My son subscribed over the phone and it was painless.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 07 Feb 2025 05:09 PM - last edited: 07 Feb 2025 05:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
It's 'Sky Signature' that doesn't have Netflix.
'Ultimate TV' has bundled Netflix Standard with Adverts.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Feb 2025 11:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
When I checked out the Sky Signature sign-up process today, the second half of the screen offered 3 options to upgrade to Ultimate. The Netflix 'option' - with ads, couldn't be deselected and following screens displayed a charge of £4.50pm for that.
When I looked tonight, the options screen had disappeared.
Message posted on 07 Feb 2025 11:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
Correction: The options screen is still there but there's no way to see the £4.50 Netflx charge itemised any more.
Message posted on 08 Feb 2025 08:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
I suspect subscription to Signature requires phoning, and isn't in the online path.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 08 Feb 2025 08:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
You will need to phone to get the Ultimate TV pack (Netflix) removed.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 09 Feb 2025 03:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Sky Q Customer
Thanks everyone for your kind advice.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page