16 Aug 2024 03:35 PM
I've tried numerous times to update on the system info and switching the tv and sky q box off and restarting. Nothing works I just get a red circle going round when I go on to netflix all other apps working on the tv.
16 Aug 2024 03:40 PM
Posted by a Superuser, not a Sky employee. Find out moreI've moved your post into a large thread discussing this very issue. Please see the post (number 2) currently showing as the answer.
16 Aug 2024 10:41 PM
Red circle spinning is back. tried the steps recommended - signing out, refreshing apps. Nothing works. Couldn't watch a boxset last night, tried this afternoon and it worked fine, tried again tonight not working again. Is it busy at nights is that why its not working? They fix the pixelating issue and now create another issue. Sick of sky to be honest paying all this money and nothing works properly
17 Aug 2024 12:28 PM
Still no Netflix on my 2nd Q box. Can anyone advise, please?
Patricia1961
17 Aug 2024 12:32 PM
Posted by a Superuser, not a Sky employee. Find out more17 Aug 2024 12:38 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you seeing a red spinning circle?
17 Aug 2024 01:35 PM
@Daniel0210 yes-am seeing the "circle of doom"!
17 Aug 2024 01:42 PM
Posted by a Superuser, not a Sky employee. Find out moreI've moved your posts into the main thread discussing this. See post 2 which is currently showing as an answer.
17 Aug 2024 03:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Duckbay15 wrote:Red circle spinning is back. tried the steps recommended - signing out, refreshing apps. Nothing works. Couldn't watch a boxset last night, tried this afternoon and it worked fine, tried again tonight not working again. Is it busy at nights is that why its not working? They fix the pixelating issue and now create another issue. Sick of sky to be honest paying all this money and nothing works properly
Signing out using the mamage devices menu on another device?
17 Aug 2024 05:34 PM
gets Yahoo news with SKY email - there was an article stating that SKY are aware officially of the netflix bug. I can't link to the article as it is a paywall (Mirrot & Irish Sun).
So Olympus is aware.
At this end mini box works but better if access Netflix via catch up tab rather than apps tab. Can work with apps tab as I said before (page 146) by going dead slow through the apps and pausing. Hence it seems to me to be a bloated platform. If you try to upload another app e.g. ITV X - it also takes time - about 10 seconds to open. Hence I think and I may be wrong the apps tab platforms are bloated and hence slow. I find the using mini box first then main works - but it doesn't stay stable - thats the issue I think - slippery platform from bloat
who knows?
17 Aug 2024 05:42 PM
This bugs a pain in the **bleep** typical mind decide to play up on a Saturday night it will be working fine on Monday I bet.
17 Aug 2024 06:13 PM
Yes signed out sky q box on my phone
17 Aug 2024 06:22 PM
Netflix showing the spinning wheel of doom for over a week. Have updated the software, followed advice from Sky on line and updated through app on phone. Still nothing. Any advice?
17 Aug 2024 06:28 PM
Posted by a Superuser, not a Sky employee. Find out moreI've moved your post into a large thread discussing this. See post 2 which is currently showing as an answer.
17 Aug 2024 09:59 PM
Ok tried exiting Netflix app from the menu in sky app. Also exiting prime via the back button ( rather than just hitting the home button) and it now seems to be working but not sure if that helped or if something else has changed
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