Netflix: Red Spinning Circle on Launch

[Anonymous]

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@Jane514 wrote:

Hi @Chodley @Chloe-W22

Netflix is finally working and I swear I heard a Ta-daa as it came back on 😁 I used Netflix on my phone to sign out of all my devices, rebooted ye olde Sky box, said the magic word and lo and behold Netfix flickered back to life.  I've checked it twice today just to make sure and it's still working.

Thanks to everyone who has posted about this and all the help I've received, I'm keeping everything crossed that I don't have to come back again. 

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Good to see that the simple fix worked for you and @Peter0564  both, I can only think that the one or perhaps two that it didn't work for have done something wrong or missed a step.

[Trevor131]

Hi,my Netflix on my main sky box is just wurling around,but works on my mini box in other room?

[Pally-kumari]

Don't know what else you want me to say.I just want to get this issue resolved 

[Daniel0210]

@Trevor131 @MightyCalski @Pally-kumari 

I've moved your posts into the main thread discussing this. See the post currently marked as the answer (post 2) and other temporary fixes mentioned including the one mentioned a few posts back by @caesarome 

[Pally-kumari]

My netflix won't load it keeps searching,  takes 3 -4 attempts before I am able to watch it

[MightyCalski]

Same for me, this has been happening for me for the last month or so. Any ideas anyone as called SKY, automated voice said do I need help, said "Yes" and they put the phone down on me.....

[Robh57]

I keep getting an issue where Netflix will not open just keeps buffering 

[Daniel0210]

@Robh57 

See my post three posts back. 

[Peter169]

the red circle has been going on for days and it has never gotten anywhere what do i do

[Leeeeeetttt]

I used Netflix on my phone to sign out of all my devices, rebooted ye olde Sky box, said the magic word and lo and behold Netfix flickered back to life. I've checked it twice today just to make sure and it's still working.

[Trevor131]

Thanks tried that still not working 😩

[Leeeeeetttt]

I also reset the settings via : go to settings type 001 and press select then go to refresh settings 

[caesarome]

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@Peter169 wrote:

the red circle has been going on for days and it has never gotten anywhere what do i do

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@Peter169 

Have you tried this as it is working for the majority of people that are having this issue:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

[Trevor131]

Seems to be working now,thanks 🎉👍🏼

[Leeeeeetttt]

It drove me crazy for months 😂