Netflix app

[Bwanarayiris]

So, tried Netflix app on minibox in another room, loaded up no problem, still not loading on main box, sky q, all other apps working fine 

[RichardC1]

The only way i can get it to work is to load another app such as ITVx then come back out, then i can load Netflix app. Still a pain in the neck though and it needs sorting out.

[Quoman7]

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@Bwanarayiris wrote:

So, tried Netflix app on minibox in another room, loaded up no problem, still not loading on main box, sky q, all other apps working fine 

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Hi @Bwanarayiris Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

[caesarome]

@Westminster1978 

If you are seeing the spinning circle then try this:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

You can let Sky know about this via this form - https://forms.office.com/e/VGr0tUpv67

[caesarome]

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@Mary105 wrote:

001 doesnt work still cant watch netflix but still paying for it.not happy sky

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@Mary105 

It is this you need to do:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

You can let Sky know about this via this form - https://forms.office.com/e/VGr0tUpv67

[Pompeydave1]

I've had nothing but trouble with Netflix loading for weeks. Router on / off , sky box on / off , opened all apps ,0 0 1  refreshed apps etc etc.

Been pulling my hair out so yesterday tried 0 0 1 on settings and did the lowest reset settings. 
Surprise , surprise Netflix now instantly loading.

i lost my favourites (channels) so had to save them all again and remote had to be reset using keys 7+9 together then 1+3 together to marry up with box. Also all apps temporarily disappeared but then reappeared minutes later.

But now system seems quicker and Netflix loading instantly. Fingers crossed it lasts but at least I know it works.

[Justine123]

Netflix, not searching all loading red circle going round constantly been like this for a good few weeks. If I'm not able to watch Netflix I don't think I should be paying for the service but I would love to have Netflix back.

[TBrow]

Same here won't load on tv but will load on laptop. Tried the settings and 001 select but does nothing

[caesarome]

@Justine123 

There is a fix for this by doing the following:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

You can let Sky know about this via this form - https://forms.office.com/e/VGr0tUpv67

[caesarome]

@TBrow 

The fix has been posted a few posts above namely this:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

You can let Sky know about this via this form - https://forms.office.com/e/VGr0tUpv67

[Justine123]

it won't even let me go onto profile or settings it just a red Netflix with the red circle constantly going round and around and around. 

[MightyQuinn]

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@Justine123 wrote:

it won't even let me go onto profile or settings it just a red Netflix with the red circle constantly going round and around and around. 

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Hi @Justine123   Yes, it is a well known issue that Sky are working on. For workarounds see the links you have already been shown. The form lists the workarounds.

Answered: Re: Netflix: Red Spinning Circle on Launch - Page 117 | Sky Community

[James2157]

Cannot login into Netflix but can on other devices including smart TV

[Sylvia6]

Hi as I said I have tried 'everything' as I said on my post - I listed what inhadvdone, if you had read my post,  an addition is I have just been in the phone to sky for an hour and refreshed all the sky box  but not helped also signed out of the q box on the app but still not helped!

[caesarome]

@Sylvia6 

The only other post you made on here was last month so things have moved on since them so this is what you need to do:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...