Netflix app crashing/won't load

[Anonymous]

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@BaileyGB wrote:

@Anonymous  how do I quote someone on here?

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When you hit the reply button there's a " (quote) button in the toolbar. It's to the left of the insert photos button and isn't particularly intuitive 😞

[Anonymous]

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@71MK wrote:

Hi all

I tried the original suggestion of going into my account and scrolling down and turning off the Profile transfers and my Netflix came back on without issue, hopefully this will continue!

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It says it's 'new' under my account details, if you still have issue it's the test participation underneath it that seems to have worked for others.

[BaileyGB]

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@Anonymous wrote:

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@BaileyGB wrote:

@Anonymous  how do I quote someone on here?

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When you hit the reply button there's a " (quote) button in the toolbar. It's to the left of the insert photos button and isn't particularly intuitive 😞

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Got it, many thanks Colin

[Suzan1]

I've tried this and it worked but it happened again today 

[oldfella]

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@Suzan1 wrote:

I've tried this and it worked but it happened again today 

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Did you try another reboot @Suzan1 ?

[Suzan1]

I will do .. It loads up from my tele remote and my fire stick.. it's just the sky q box 

[Superbad]

This did not work for me ☹️

[Superbad]

Sorry, I'm talking about the "answer" on page 1 - it didn't work. Quote not working on my iPad 😕

[Boredofthis]

This has not resolved Netflix issue, it's not loading again, this is about the third time I have had to refresh the apps using the hidden menu.  I pay for Netflix through my Sky Subscription.

I have also tried restarting everything and also resetting the internet.

[BaileyGB]

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@Boredofthis wrote:

This has not resolved Netflix issue, it's not loading again, this is about the third time I have had to refresh the apps using the hidden menu.  I pay for Netflix through my Sky Subscription.

I have also tried restarting everything and also resetting the internet.

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Those are just short term fixes. The problems lies with Sky/ Netflix. They are currently looking into the issue.

My Netflix started working normally for 5 days last week and then today went back to the spinning wheel again!

[Chodley]

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@Boredofthis wrote:

This has not resolved Netflix issue, it's not loading again, this is about the third time I have had to refresh the apps using the hidden menu.  I pay for Netflix through my Sky Subscription.

I have also tried restarting everything and also resetting the internet.

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Just run it on the TV.

[welshmercury]

This did not work for me

[Anonymous]

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@Boredofthis wrote:

This has not resolved Netflix issue, it's not loading again, this is about the third time I have had to refresh the apps using the hidden menu.  I pay for Netflix through my Sky Subscription.

I have also tried restarting everything and also resetting the internet.

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@welshmercury also, what didn't work? Have you turned off 'Test Participation' within the account section online as per Kirsty's post on page 1?

Stop refreshing the Apps as I believe it can take 24 hours to work, I'd guess they download the latest ones in the background so once you've got the latest doing it again will make no difference.

[Chodley]

Yeah the only thing refresh apps might affect (I've never seen it confimed) is ensuring the app is shut down and not still running in the background with some borked process.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.