Netflix not working for ages

[christinah1234567]

My whole Sky isn't working either 

[Randomperson2022]

Why is this still an issue I get netflix through sky but can't watch it for spin circles 

[Rachael983]

Why am I paying for Netflix when the app keeps playing up. Followed all the advice and it hasn't loaded for 5 days +

[Daniel0210]

@Rachael983 

Are you seeing a red spinning circle? 

[Rachael983]

I am 

[Daniel0210]

@Rachael983 

I've moved your posts into a thread discussing this. 

[caesarome]

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@Olivia93 wrote:

Yes it is and we've refreshed the apps now still no luck

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And what @Olivia93 is happening as you haven't said ?

[Langlands]

Spinning red circle trying to get into Netflix on main tv.

[Olivia93]

I said it on my first post my netflix isn't loading or working 

[Albi1]

Hi had netfix problem trying to load 

tried everything mention in the posts

canceled it in the end 

then read a post about going on to nextflix on a computer log in and log out of any account showing open 

unplugged q box switched back on problem resolved 

[caesarome]

Are you seeing a red spinning circle on launch ?

[Olivia93]

Yes it just stays on that everytime 

[caesarome]

Give this a try as it appears to working for others with the same issue:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

[Julie+Hammers]

We are having trouble getting Netflix to work the wheel just keeps on turning, we are having to come out a few times and go into other apps before it finally works?

[caesarome]

@Julie+Hammers 

Give this a try:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...