This discussion topic has been answered Discussion topic: Moving external cable
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 07 Jan 2024 05:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi,
I would like to move our external cable so we can move our sky box. I've rung Sky but the automated robot goes round in circles and it isn't on Sky's website. Does anyone know how we can arrange for an engineer to come and move it for us?
Thanks
Best Answers
Message posted on 07 Jan 2024 05:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I doubt Sky will accommodate this as they no longer support Sky+ set-ups. You will almost certainly need to employ a local satellite engineer at your own expense.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 07 Jan 2024 05:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I doubt Sky will accommodate this as they no longer support Sky+ set-ups. You will almost certainly need to employ a local satellite engineer at your own expense.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 08 Jan 2024 09:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
Thanks - I realise I have posted this in the wrong channel as we have SkyQ, not Sky+. I will repost in the right channel!
Message posted on 08 Jan 2024 09:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
No. I'll move your thread.,
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 08 Jan 2024 09:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
To contact Sky, go to this link: https://www.sky.com/help/home
Scroll to the very bottom of the page and now select the Need More Help dropdown, this will lead to a phone contact.
Ignore the automated messages, just wait for an advisor
Good luck.
====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
Message posted on 08 Jan 2024 09:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
My bad, missed it was SKY+
====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
Message posted on 08 Jan 2024 09:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
Contact Sky. They'll charge about £65 to move cables… or employ a local engineer.m
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 24 Jul 2024 09:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
We also want to move an external sky cable, but my wife wants the new cable when it comes through the wall to be channelled into the wall and possibly through the ceiling to the new television point is that something Sky would do?
Message posted on 24 Jul 2024 09:38 PM - last edited: 24 Jul 2024 09:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
@markysue wrote:We also want to move an external sky cable, but my wife wants the new cable when it comes through the wall to be channelled into the wall and possibly through the ceiling to the new television point is that something Sky would do?
No chance! You'd need to go to an independent for that sort of job
Message posted on 24 Jul 2024 10:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
Thanks for that but they will move the external cable to another room and drill through outside wall? Thanks
Message posted on 24 Jul 2024 10:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Moving external cable
@markysue wrote:Thanks for that but they will move the external cable to another room and drill through outside wall? Thanks
Yes, with a likely £65 charge, when you finally get an engineer booking. It would probably be a lot quicker to go to an independent
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page