24 Jul 2024 09:31 PM
Hello I cannot access any of my apps on one of my Q box how do I fix it ?
24 Jul 2024 09:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@Big+smile wrote:
Hello I cannot access any of my apps on one of my Q box how do I fix it ?
@Big+smile Have you tried rebooting your Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
if that doesnt work
you could try refreshing the apps in the engineers menu
To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu
scroll down to apps > refresh
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