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Discussion topic: I had a connection down on Friday. I got the connection back Netflix now won't play

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This message was authored by Arrakies This message was authored by: Arrakies

Re: Netflix error code tvq-pb-101 (1.9.0)

Così funziona ma non è una soluzione duratura 

This message was authored by Del1954 This message was authored by: Del1954

Mine's back on now.

Mine's back on now, just came on again 

This message was authored by Crystalnan This message was authored by: Crystalnan

Re: I had a connection down on Friday. I got the connection back Netflix now won't play

I just tried it and everything seems to be back to normal . I'm in Uk ..

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Netflix error code tvq-pb-101 (1.9.0)

Posted by a Superuser, not a Sky employee. Find out more

FYI there was a global Netflix outage last night: This report only mentions the US but they were hit globally: https://www.reuters.com/business/media-telecom/netflix-down-thousands-users-downdetector-2023-12-12/

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This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: I had a connection down on Friday. I got the connection back Netflix now won't play

Posted by a Sky employee

Hi everyone! And if you're new here, welcome to the Sky Community forum! Where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

 

Thanks for letting us know you were having trouble with Netflix last night, we've had confirmation Netflix were experiencing an outage but this was swiftly fixed.

 

Thanks again 👍

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by Wanda31 This message was authored by: Wanda31

Re: Netflix error code tvq-pb-101 (1.9.0)

I experienced the same issue yesterday with both smart tv's in my home. I went through the process of resetting the network, powering off the t v's and following all of the Netflix instructions to no avail. I gave up. 

 

This morning, it the problem appears to have been resolved with no explanation from Netflix.

This message was authored by H95h This message was authored by: H95h

Re: Netflix error code tvq-pb-101 (1.9.0)

It seems to be working today when I tried watching something it wouldn't load past 20% but after unplugging the sky glass it was working again

 

Thank you all for your replies I thought as there was nothing about this error code online no one else had expirenced this issue

This message was authored by r0cketscience This message was authored by: r0cketscience

Re: Netflix error code tvq-pb-101 (1.9.0)

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