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Discussion topic: Hi my mini box won’t connect

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This message was authored by Christine+millwar This message was authored by: Christine+millwar

Hi my mini box won’t connect

Hi my mini box won't connect 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Hi my mini box won’t connect

Posted by a Superuser, not a Sky employee. Find out more

@Christine+millwar wrote:

Hi my mini box won't connect 


Connect to what?

Christine+millwar
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This message was authored by Christine+millwar This message was authored by: Christine+millwar

Re: Hi my mini box won’t connect

It says there has been a problem finding your skyQ box on the internet 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Hi my mini box won’t connect

Posted by a Superuser, not a Sky employee. Find out more

I'll move you post to the Sky Q forum as you have posted on the Sky Plus one 😞

This message was authored by Laing1 This message was authored by: Laing1

Re: Hi my mini box won’t connect

Posted by a Superuser, not a Sky employee. Find out more

@Christine+millwar wrote:

Hi my mini box won't connect 


@Christine+millwar Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then when that is up and running again do the same with your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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