Hi my mini box won’t connect

[Christine+millwar]

Hi my mini box won't connect 

[Annie+UK]

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@Christine+millwar wrote:

Hi my mini box won't connect 

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Connect to what?

[Christine+millwar]

It says there has been a problem finding your skyQ box on the internet 

[Annie+UK]

I'll move you post to the Sky Q forum as you have posted on the Sky Plus one 😞

[Laing1]

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@Christine+millwar wrote:

Hi my mini box won't connect 

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@Christine+millwar Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then when that is up and running again do the same with your mini box 

[Fraser141]

My mini box won't reconnect 

[Fraser141]

Could you help to get me connected

[Laing1]

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@Fraser141 wrote:

Could you help to get me connected

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@Fraser141 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

rebooting the mini box

as per my post above yours