This discussion topic has been answered Discussion topic: Discovery plus app
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Message posted on 30 Aug 2023 10:50 AM
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Last night my discovery app stopped working on sky q . Have done all the usual re boot the box etc . All other apps I use on there work fine any ideas please
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Message posted on 30 Aug 2023 12:11 PM
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I have contacted sky. They said Discovery + have an issue. We will have to wait for Discovery to fix their issue, sky can't fix it. Hope that helps.
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Message posted on 30 Aug 2023 11:03 AM
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Discivery plus
Discovery plus app blank screen on sky q since yesterday working on other devices . All.other apps working on sky q too . Any idea when this will be sorted
Message posted on 30 Aug 2023 11:06 AM
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Re: Discivery plus
I have had the same problem, I have refreshed the apps, firmware but nothing helps
Message posted on 30 Aug 2023 11:56 AM
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Re: Discivery plus
Same here . Its a nuisance
Message posted on 30 Aug 2023 12:11 PM
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I have contacted sky. They said Discovery + have an issue. We will have to wait for Discovery to fix their issue, sky can't fix it. Hope that helps.
Message posted on 30 Aug 2023 12:16 PM
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Re: Discovery plus app
Currently a known issue, maybe just v2 boxes.
If you wait a few minutes it does come on.
SKY Fibre Ultrafast 1
Panasonic 50dx750b
Sonos Playbar - WiFi to Q box
Message posted on 07 Nov 2023 06:41 PM
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Re: Discovery plus app
I got told other day that the app would be free along with tnt sports. Nothing works. Rang on Sunday and had no helpful information and then told me maybe the app neeeed 24 hours as we refreshed it we now on Tuesday and still don't work.
Message posted on 11 Dec 2023 01:42 PM
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Re: Discovery plus app
my app is the same. Does not work at all. Obviously a discovery plus app issue which we will have to wait to see if they can repair it. I get nothing at all on the app and I am not allowed to watch anything. All I get is the message to link my account to the sign in page. When I do it will not let me watch anything
Message posted on 07 Jan 2024 01:22 PM
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Re: Discovery plus app
This is happening for me too. I have spent 7 months and at least 20 hours on the phone to both sky and discovery. Nobody seems to be able to fix it and keep blaming the other.
There is a make a complaint option on the sky app, has anyone tried this with any success yet?
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