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Discussion topic: Discovery app not working

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This message was authored by Tich88 This message was authored by: Tich88

Discovery app not working

Discovery app via sky q box not working just loads to the logo screen. Discovery plus said no issues must be sky 

TICH
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This message was authored by Sarah55g This message was authored by: Sarah55g

Re: Discovery app not working

Mine is doing it to just frozen on discovery app does not load up 

Tich88
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This message was authored by Tich88 This message was authored by: Tich88

Re: Discovery app not working

So not just us sky may have an issue with the app 

TICH
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Discovery app not working

Mine as well.

I wonder if they are working on an update so we can get UHD sports and other extras

 

 Crossing my fingers

Tich88
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This message was authored by Tich88 This message was authored by: Tich88

Re: Discovery app not working

Possibly but I spoke with discovery they had no issues 

TICH
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Discovery app not working

That's correct. But the issue or the update is needed from Sky. They are aware of it. Hopefully this is what is happening

 Crossing my fingers

This message was authored by Oneafter909 This message was authored by: Oneafter909

Re: Discovery app not working

Mine is the same....rebooted sky box, still the same.

This message was authored by MarysLittleLamb This message was authored by: MarysLittleLamb

Re: Discovery app not working

I have been trying to download the latest software update and even that is not working - update downloads but won't install

This message was authored by Nicolaw This message was authored by: Nicolaw

Re: Discovery app not working

Hey,

 

I'm having the same issue. I just bought the app wanted to set it up. 

 

 

This message was authored by Ann5 This message was authored by: Ann5

Re: Discovery app not working

Having the same issue myself and my mams telly also, the discover plus is all that comes up and stays on that screen and nothing else, no option on sky to uninstall and reinstall so can't do anything to fix it.

This message was authored by MarysLittleLamb This message was authored by: MarysLittleLamb

Re: Discovery app not working

It looks like a software issue for the new TNT aka BT Sports subscribers for the discovery premium access. Looks like it will need a new software update to fix this.

 

Not sure this will be fixed tonight.

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Discovery app not working

Yup. It's also not working on my LG TV

This message was authored by WizzyD This message was authored by: WizzyD

Re: Discovery app not working

I'm having the same issues thought I mite have to book engineer out as thought it was something to do with my sky Q box

This message was authored by riffer7777 This message was authored by: riffer7777

Re: Discovery app not working

Me too reset everything and nothing works

 

This message was authored by SDT1 This message was authored by: SDT1

Re: Discovery app not working

Ditto....lets hope it's being looked at! But agreed likely to be tomorrow now 😞

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