18 Sep 2023 07:54 PM
Discovery app via sky q box not working just loads to the logo screen. Discovery plus said no issues must be sky
18 Sep 2023 08:01 PM
Mine is doing it to just frozen on discovery app does not load up
18 Sep 2023 08:04 PM
So not just us sky may have an issue with the app
18 Sep 2023 08:17 PM
Mine as well.
I wonder if they are working on an update so we can get UHD sports and other extras
Crossing my fingers
18 Sep 2023 08:22 PM
Possibly but I spoke with discovery they had no issues
18 Sep 2023 08:25 PM
That's correct. But the issue or the update is needed from Sky. They are aware of it. Hopefully this is what is happening
Crossing my fingers
18 Sep 2023 08:57 PM
Mine is the same....rebooted sky box, still the same.
18 Sep 2023 09:03 PM
I have been trying to download the latest software update and even that is not working - update downloads but won't install
18 Sep 2023 09:05 PM
Hey,
I'm having the same issue. I just bought the app wanted to set it up.
18 Sep 2023 09:11 PM
Having the same issue myself and my mams telly also, the discover plus is all that comes up and stays on that screen and nothing else, no option on sky to uninstall and reinstall so can't do anything to fix it.
18 Sep 2023 09:31 PM
It looks like a software issue for the new TNT aka BT Sports subscribers for the discovery premium access. Looks like it will need a new software update to fix this.
Not sure this will be fixed tonight.
18 Sep 2023 09:36 PM
Yup. It's also not working on my LG TV
18 Sep 2023 10:22 PM
I'm having the same issues thought I mite have to book engineer out as thought it was something to do with my sky Q box
18 Sep 2023 10:41 PM
Me too reset everything and nothing works
18 Sep 2023 10:44 PM
Ditto....lets hope it's being looked at! But agreed likely to be tomorrow now 😞
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