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Discussion topic: Discovery+ concurrent streams broken?

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This message was authored by scottish_guy This message was authored by: scottish_guy

Discovery+ concurrent streams broken?

Hi, I have had the Discovery+ redemption enabled since being aware that it existed, and until the first Sunday of the Olympics, have been able to watch on 4 devices at once. Since Sunday, the system now only allows me to watch 2 devices at once, halving my ability to watch concurrent Olympics events. I've tried all the steps provided by Discovery+ to clear out all registered devices, and then re-reigstered them, but I still can't watch on more than 2 devices at once. Any advice please to fix this?


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This message was authored by lettice This message was authored by: lettice Answer

Re: Discovery+ concurrent streams broken?

Posted by a Superuser, not a Sky employee. Find out more

As far as I was aware, this has always been the case for the Discovery + app;

 

How many people can use a single discovery+ account at the same time?

Up to two people can watch discovery+ at the same time from any one account.

 

https://support.discoveryplus.com/gb/Answer/Detail/000004062

 

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This message was authored by lettice This message was authored by: lettice Answer

Re: Discovery+ concurrent streams broken?

Posted by a Superuser, not a Sky employee. Find out more

As far as I was aware, this has always been the case for the Discovery + app;

 

How many people can use a single discovery+ account at the same time?

Up to two people can watch discovery+ at the same time from any one account.

 

https://support.discoveryplus.com/gb/Answer/Detail/000004062

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
scottish_guy
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This message was authored by scottish_guy This message was authored by: scottish_guy

Re: Discovery+ concurrent streams broken?

@lettice Thanks for this link, I couldn't find this page whatsoever. Despite being in the UK, Google searches just kept giving me the support pages for what is apparently the US version of discovery+, which said 4 devices at once. No real clue why we in the UK have a halved restriction over the US, makes no real sense, and its even more frustrating during the Olympics!!

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Discovery+ concurrent streams broken?

Posted by a Superuser, not a Sky employee. Find out more

@scottish_guy wrote:

@lettice Thanks for this link, I couldn't find this page whatsoever. Despite being in the UK, Google searches just kept giving me the support pages for what is apparently the US version of discovery+, which said 4 devices at once. No real clue why we in the UK have a halved restriction over the US, makes no real sense, and its even more frustrating during the Olympics!!


Not sure why you find it frustrating you have BBC 1 and BBC 2 coverage of Paris 2024 you have BBC iplayer full coverage

Eurosport 1 and 2 on Sky Q box and Sky Q Mini Discovery+ Paris 2024 coverage on Sky Q and Sky Q Mini

Discovery+  Paris 2024 on a smart tv and iplayer.

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Discovery+ concurrent streams broken?

Posted by a Superuser, not a Sky employee. Find out more

@best+of+the+best wrote:

@scottish_guy wrote:

@lettice Thanks for this link, I couldn't find this page whatsoever. Despite being in the UK, Google searches just kept giving me the support pages for what is apparently the US version of discovery+, which said 4 devices at once. No real clue why we in the UK have a halved restriction over the US, makes no real sense, and its even more frustrating during the Olympics!!


Not sure why you find it frustrating you have BBC 1 and BBC 2 coverage of Paris 2024 you have BBC iplayer full coverage

Eurosport 1 and 2 on Sky Q box and Sky Q Mini Discovery+ Paris 2024 coverage on Sky Q and Sky Q Mini

Discovery+  Paris 2024 on a smart tv and iplayer.


... Not forgetting channel 970, BBC RB 1 HD which has 24 hour coverage.

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