Cannot connect to Activation Server error message

[SKY1992bf]

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@WessexCrusader wrote:

Would be intresting to see why SKY are hiding this issue and how many areas are effected by this issue

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@WessexCrusader  hide it from where exactly?

they have acknowledged it on this forum and have confirmed they are working on a fix 

[catlady3]

@SKY1992bf well they are hding it here https://www.sky.com/help/servicestatus as "everything is Bon" when clearly it isnt, and where have they acknolledged it on here all i see is sky customers posting not sky support.

[Daniel0210]

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@catlady3 wrote:

@SKY1992bf well they are hding it here https://www.sky.com/help/servicestatus as "everything is Bon" when clearly it isnt, and where have they acknolledged it on here all i see is sky customers posting not sky support.

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@catlady3 

That may relate to it not affecting all Sky Q customers. Acknowledged on Page 2, post 29.

[SKY1992bf]

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@catlady3 wrote:

@SKY1992bf well they are hding it here https://www.sky.com/help/servicestatus as "everything is Bon" when clearly it isnt, and where have they acknolledged it on here all i see is sky customers posting not sky support.

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@catlady3 @WessexCrusader  This has also now been flagged for skys attention but whether anything gets posted is another matter 

[LeoLion68]

Same problem. Reset, unplugged everything. Reinputted broadband code, taken out card from main sky box. Still cannot connect to activation server. Instructions by Sky bot not comply with my menus. 

can't book an engineer. Sky sucks. 

[SKY1992bf]

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@LeoLion68 wrote:

Same problem. Reset, unplugged everything. Reinputted broadband code, taken out card from main sky box. Still cannot connect to activation server. Instructions by Sky bot not comply with my menus. 

can't book an engineer. Sky sucks. 

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@LeoLion68  An engineer won't be able to fix this issue 

[CraftyCraig]

Mine gas just successfully manged to update with thr ticks..

[allsoppr]

Satellite Signal 

Network Connection

Watch via Sky Go

Watch on SKY Q Mini Box 

Yep .. working here now - all 4 ticks have appeared again 😎

[SheenM3]

Same problem here, tried resetting everything several times now

[LeoLion68]

mine's working now. just did a reset for the 50th time and for some unknown reason it started working.

[Chance2020]

Mine has just come back online after a restart of the main box. All 4 ticks back and mini box came back online by itself 

[SheenM3]

@CraftyCraig @Did you do anything or did it just happen? Thanks

[Chance2020]

Restarted main box once again then all came back online, have no apps on mini box currently just hoping they will return at some point 

[stattofeet]

Mines back now, the mini box reconnected it's self 

[Chance2020]

I have refreshed apps on mini box and they have all come back.