53

Discussion topic: Blank screen for discovery plus sky q box

Reply
Reply
This message was authored by Vonney68 This message was authored by: Vonney68

Re: Blank screen for discovery plus sky q box

Have contacted Discovery they are looking into it!

This message was authored by Exe2013 This message was authored by: Exe2013

Re: Discovery app not loading on tv

Any idea when Discovery will be working again 😔

This message was authored by GPolius This message was authored by: GPolius

Re: Blank screen for discovery plus sky q box

Same issue. Is there an update yet?

This message was authored by Exe2013 This message was authored by: Exe2013

Re: Blank screen for discovery plus sky q box

I waited for about 5 minutes on the black screen and just it started working! 

This message was authored by MrsHchee This message was authored by: MrsHchee

Re: Blank screen for discovery plus sky q box

Any update on this issue? Discovery+ has been unavailable for hours

I saw in an earlier post that it had been 'flagged' but nothing further

This message was authored by MrsHchee This message was authored by: MrsHchee

Re: Discovery app not loading on tv

Any update @Kirsty+S27?

This message was authored by GPolius This message was authored by: GPolius

Re: Blank screen for discovery plus sky q box

Tried that but it does not actually play amy content. The picture comes on but omce you habe chosen something to watch it goes blank again.  

This message was authored by walshd This message was authored by: walshd

Re: Discovery app not loading on tv

Having the same issue. Tried a refresh but no different.

This message was authored by walshd This message was authored by: walshd

Re: Discovery app not loading on tv

Left on blank screen for ten minutes and then it suddenly started working and does play.

This message was authored by Emmam This message was authored by: Emmam

Re: Blank screen for discovery plus sky q box

Hi, I am having the same issue with discovery plus, has anyone been able to sort it out? All other apps are working fine just discovery!

This message was authored by Lianne16 This message was authored by: Lianne16

Re: Blank screen for discovery plus sky q box

I'm having the same issue also, any news on when it will be fixed?? 

This message was authored by J7R4 This message was authored by: J7R4

Re: Blank screen for discovery plus sky q box

Discovery + started working today, although you have to leave it some 5

mins or so before the app loads 

This message was authored by Blackheart1 This message was authored by: Blackheart1

Re: Blank screen for discovery plus sky q box

I have the same issue, just a blank screen 

This message was authored by TonyHunt This message was authored by: TonyHunt

Re: Blank screen for discovery plus sky q box

I agree. Opened the app and it took a few minutes to load, but it finally did load. Am now watching yesterday's Vuelta on it.

This message was authored by Emmam This message was authored by: Emmam

Re: Blank screen for discovery plus sky q box

Hi all, if you're still having issues loading discovery plus go to the settings on your sky box and go system update then select that, it will take about 5-10 minutes for the update to finish then once it has it'll automatically go back to your Home Screen, then go back onto discovery plus and it should work, it did for me.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion