30 Aug 2023 08:31 AM
I've done all that for 3 days now, I kept it on the blank screen for 10mins it's finally on finally catching up on ghost adventures
30 Aug 2023 08:38 AM
Have the same issue here so going to try the leavig it toload suggestion. Its only Sky thats having the issue for me as i can get the App to load on a Firestick and my mobile.
30 Aug 2023 09:13 AM
Hi,
Its The same for me on all boxes, I'm getting a black screen
Jo
30 Aug 2023 09:44 AM - last edited: 30 Aug 2023 09:48 AM
After a 2 minute wait, it's back.
No idea about closing and opening again yet.
EDIT same story when closing and opening again.
30 Aug 2023 10:26 AM
Hiya Sinth,
That did the trick, I'ts come back on Thankyou
30 Aug 2023 10:29 AM
Waiting 5 mns or so for it to load seems to work but it still is very slow between pages.
30 Aug 2023 10:38 AM
Posted by a Superuser, not a Sky employee. Find out moreDoing the same for me on my V2 Sky Q box.
Waiting on the blank screen for a few minutes and the app eventually comes to life.
30 Aug 2023 12:46 PM
Posted by a Sky employeeHi all,
We've been informed this issue has been resolved, let me know if this issue continues and I will pass this on.
Thanks
30 Aug 2023 12:51 PM
Posted by a Superuser, not a Sky employee. Find out moreYes, working fine now.
Launches quickly.
30 Aug 2023 12:52 PM
Posted by a Sky employeePerfect @lettice thank you for letting me know.
30 Aug 2023 01:29 PM
Mine still blank
18 Sep 2023 07:19 PM
Not resolved it won't load. Very poor.
18 Sep 2023 07:36 PM
Mine just comes up with the discover logo page - is this a known issue?
18 Sep 2023 08:13 PM
😪Not loading AGAIN just have the discovery+ logo on the screen
18 Sep 2023 08:16 PM
Same for us, just hanging on the Disc.+ splash page, not loading into main app. Have tried software update, power cycling the box.
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