Sky Q update box to HDR box

[Royf59]

I'm sure I seen online somewhere that I could upgrade my Sky Q box to a Sky Q HDR box for £50 but on phoning Sky it appears it's now £99 can you confirm this deal is now finished or where I can get it. Best regards. Roy 

[Daniel0210]

@Royf59 

I've moved your post from the Email board. That's for issues customers are having with Sky Yahoo email. 

[nigea99]

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@Royf59 wrote:

I'm sure I seen online somewhere that I could upgrade my Sky Q box to a Sky Q HDR box for £50 but on phoning Sky it appears it's now £99 can you confirm this deal is now finished or where I can get it. Best regards. Roy 

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hi @Royf59 

Only SKY themselves can advise - we are just other customers here

Customers used to be able to do a self install of a 1TB HDR box for £25 & 2TB for £50  - the standard engineer install being £99

I have noted from posts here that in the last few months customers do not seem to be being given the cheaper options.

I think in the early days the cheaper options were not available to the advisers to offer until the customer's accounts had UHD  - so maybe you need to check that is tyhe case 

As I say, the only way to find out is to call I am afraid & I suspect the cheaper options may not be currently available