This discussion topic has been answered Discussion topic: Blank screen for discovery plus sky q box
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Message posted on 29 Aug 2023 09:19 AM
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Blank screen for discovery plus for sky q Box
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Message posted on 30 Aug 2023 12:46 PM
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Hi all,
We've been informed this issue has been resolved, let me know if this issue continues and I will pass this on.
Thanks
Community Manager
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Message posted on 29 Aug 2023 11:23 AM
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Re: Blank screen for discovery plus sky q box
I've got exactly the same, Ive tried switching off and updating software but the screen is just blank
Message posted on 29 Aug 2023 11:34 AM
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Discovery app not loading on tv
I cannot access the discovery app but all other apps are working fine.
Message posted on 29 Aug 2023 01:30 PM
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Re: Discovery app not loading on tv
Same here, just get a blank screen after selecting the app. Everything else is fine
Message posted on 29 Aug 2023 01:41 PM
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Re: Discovery app not loading on tv
Hi all,
Thank you for bringing this to my attention and can confirm this is being investigated. Once I have more information I will keep this thread updated.
Thank you.
Community Manager
Message posted on 29 Aug 2023 02:34 PM
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Re: Blank screen for discovery plus sky q box
Same fault here. Other apps(eg Netflix) and others working fine. Tried Discovery+ on my tablet and works fine. Therefore think this proglem is down to Sky.
Message posted on 29 Aug 2023 02:40 PM
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Re: Blank screen for discovery plus sky q box
I did a software update and then it worked go into setting and system info.
Message posted on 29 Aug 2023 03:29 PM
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Re: Blank screen for discovery plus sky q box
I am having the same issue!
Message posted on 29 Aug 2023 03:37 PM
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Re: Blank screen for discovery plus sky q box
I have done a software update but still nothing and I refreshed the apps but nothing, all.my other apps are fine too
Message posted on 29 Aug 2023 03:40 PM
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Re: Blank screen for discovery plus sky q box
Message posted on 29 Aug 2023 03:40 PM
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Re: Blank screen for discovery plus sky q box
I checked and my q box software level is already at the current up to date level, so do not think that is my issue.
Message posted on 29 Aug 2023 03:50 PM
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Re: Discovery app not loading on tv
Discovery plus is a blank screen on my tv is ok on tablet
Message posted on 29 Aug 2023 04:56 PM
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Re: Blank screen for discovery plus sky q box
I thought it was just my Q box playing up, hopefully they sort it soon I'm missing it 😆
Message posted on 29 Aug 2023 05:31 PM
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Re: Blank screen for discovery plus sky q box
Any news yet on why the Discovery+ app is not loading on Sky Q box?
Message posted on 29 Aug 2023 05:48 PM
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Re: Blank screen for discovery plus sky q box
Hopefully before tomorrows stage of the Vuelta!
SKY Fibre Ultrafast 1
Panasonic 50dx750b
Sonos Playbar - WiFi to Q box
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