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This discussion topic has been answered Discussion topic: iPhone 14

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This message was authored by: champagneslay

Re: iPhone 14

@Alisha12 @if they have one item in stock before the other they send it out depending on what's in stock!

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This message was authored by: Alisha12

Re: iPhone 14

Sorry for the late reply I got the confirmation email but it says delivery between 1-2 weeks how long does it usually take for them to deliver 

This message was authored by: caesarome

Re: iPhone 14

Posted by a Superuser, not a Sky employee. Find out more

If the email said 1-2 weeks when you ordered it then that will be your delivery timescale so at most it should be 2 weeks.

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This message was authored by: Alisha12

Ordered iPhone 14 but says it's on back order

Hello so I have ordered an iPhone 14 in blue, a 100gb SIM and a clear magsafe phone case. However, I have received my delivery date for the phone case which is tomorrow but I have received my delivery date for my phone and SIM it just says currently on back order and says I should expect it within 1/2 weeks. I'm just wondering if anyone has been or is in this situation and how long did they have to wait to get there phone roughly and I just want to know if it is actually 1/2 weeks or if people have gotten theres sooner. Sorry if this is confusing 

This message was authored by: caesarome

Re: Ordered iPhone 14 but says it's on back order

Posted by a Superuser, not a Sky employee. Find out more

Back order means that there is no stock for your order so if they are say 1 - 2 weeks then that should be that far out.

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This message was authored by: PandJ2020

Re: Ordered iPhone 14 but says it's on back order

Posted by a Superuser, not a Sky employee. Find out more

Just an aside, are you sure it's a 100GB?  (I suspect it's a 100MB SIM - which is 'cheap' but virtually no data at all)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Alisha12

Re: Ordered iPhone 14 but says it's on back order

I'm sure it is 100gb 

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This message was authored by: Alisha12

Re: Ordered iPhone 14 but says it's on back order

  1. Screenshot_20240929-223306.png
This message was authored by: PandJ2020

Re: Ordered iPhone 14 but says it's on back order

Posted by a Superuser, not a Sky employee. Find out more

Ok, it is... 👍

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Alisha12

Ordered iPhone 14 awaiting dispatch

Hi I ordered an iPhone 14 128gb blue, a 100gb SIM and a magsafe phone case however I've received the delivery date for the phone case (which is today) but on the phone it says awaiting dispatch I'm just wondering roughly how long that would be or when I would receive it 

Many thanks

This message was authored by: caesarome

Re: Ordered iPhone 14 awaiting dispatch

Posted by a Superuser, not a Sky employee. Find out more

As customers here we can't say for sure as it will be guess work but by the sounds of it it can't be that far away before it is on it's way to DPD who will then contact you with a one hour delivery slot.

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This message was authored by: Alisha12

Re: Ordered iPhone 14 awaiting dispatch

Thankyou for replying I've just checked again and it says it's being delivered tomorrow but I haven't received any email from DPD or anything about it an it still says awaiting dispatch I'm a little confused 

This message was authored by: 63johnw

Re: Ordered iPhone 14 awaiting dispatch

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alisha12  you already have a thread on your order status, creating a new one will just cause confusion. 

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This message was authored by: caesarome

Re: Ordered iPhone 14 awaiting dispatch

Posted by a Superuser, not a Sky employee. Find out more

Thanks @63johnw , I have merged the two together.

 

@Alisha12 

If it is coming tomorrow you should start receiving notifications later today and then tomorrow morning.

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This message was authored by: Alisha12

Re: iPhone 14

Ok thankyou so much 

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