28 Sep 2024 11:49 AM
@Alisha12 @if they have one item in stock before the other they send it out depending on what's in stock!
28 Sep 2024 01:51 PM
Sorry for the late reply I got the confirmation email but it says delivery between 1-2 weeks how long does it usually take for them to deliver
28 Sep 2024 01:53 PM
Posted by a Superuser, not a Sky employee. Find out moreIf the email said 1-2 weeks when you ordered it then that will be your delivery timescale so at most it should be 2 weeks.
29 Sep 2024 10:02 PM
Hello so I have ordered an iPhone 14 in blue, a 100gb SIM and a clear magsafe phone case. However, I have received my delivery date for the phone case which is tomorrow but I have received my delivery date for my phone and SIM it just says currently on back order and says I should expect it within 1/2 weeks. I'm just wondering if anyone has been or is in this situation and how long did they have to wait to get there phone roughly and I just want to know if it is actually 1/2 weeks or if people have gotten theres sooner. Sorry if this is confusing
29 Sep 2024 10:04 PM
Posted by a Superuser, not a Sky employee. Find out moreBack order means that there is no stock for your order so if they are say 1 - 2 weeks then that should be that far out.
29 Sep 2024 10:28 PM
Posted by a Superuser, not a Sky employee. Find out moreJust an aside, are you sure it's a 100GB? (I suspect it's a 100MB SIM - which is 'cheap' but virtually no data at all)
29 Sep 2024 10:32 PM
I'm sure it is 100gb
29 Sep 2024 10:35 PM
29 Sep 2024 10:51 PM
Posted by a Superuser, not a Sky employee. Find out moreOk, it is... 👍
30 Sep 2024 10:03 AM
Hi I ordered an iPhone 14 128gb blue, a 100gb SIM and a magsafe phone case however I've received the delivery date for the phone case (which is today) but on the phone it says awaiting dispatch I'm just wondering roughly how long that would be or when I would receive it
Many thanks
30 Sep 2024 10:07 AM
Posted by a Superuser, not a Sky employee. Find out moreAs customers here we can't say for sure as it will be guess work but by the sounds of it it can't be that far away before it is on it's way to DPD who will then contact you with a one hour delivery slot.
30 Sep 2024 10:09 AM
Thankyou for replying I've just checked again and it says it's being delivered tomorrow but I haven't received any email from DPD or anything about it an it still says awaiting dispatch I'm a little confused
30 Sep 2024 10:09 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Alisha12 you already have a thread on your order status, creating a new one will just cause confusion.
30 Sep 2024 10:15 AM
Posted by a Superuser, not a Sky employee. Find out moreThanks @63johnw , I have merged the two together.
If it is coming tomorrow you should start receiving notifications later today and then tomorrow morning.
30 Sep 2024 10:16 AM
Ok thankyou so much
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