02 Jun 2020 08:34 PM
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02 Jun 2020 08:52 PM
So settings
then all settings
then connectivity
then mobile data
then network provider should say Sky press that
Then press network and change to o2 and ok
03 Jun 2020 12:55 PM
@Benno123d thank you for your efforts alas I can't get that far as screen states 'sim not supported' alas will have to look at another provider.
12 Jul 2020 12:35 PM
A variation on the problem. I want to use my sim in a dongle in my mobile home so it will work through the signal boosting antenna on the roof. When I put the sim in, I get directed to an O2 login page. Sky account details do not work. Sky Telephone Support don't know anything about it.
Those of you who just plugged it in and chose O2 presumably did not need to submit credentials. Mine is choosing O2 automatically but needs credentials. Any ideas?
18 Nov 2020 05:33 PM
I have finally sorted this problem out after spending hours re setting my dongle etc etc. My dongle knew that I was looking at an O2 Network so that wasnt an issue with me. But I could not load a page even though everything was working. It is to do with APN settings. Somewhere in your dongle app there should be a place to put in APN Settings.. Where it says Name put in Sky Internet then in the APN box put in mobile.sky. It worked immediately for me. I hope the Sky Technicians read this.
25 Jan 2021 11:40 AM
I have just had the same issue spoke to 3 people at sky 2 told me that sky SIMS are not compatible with cars so I cancelled and then after cancelling with the 3rd person he said they are compatible and kow I have found this, wondeeing if I should reorder now and see if it works wish their staff knew this answer wasted a lot of time on the phone over the last 2 weeks
25 Jan 2021 12:36 PM
Sky sims will work in dongles and therefore cars if you sort the APN settings, but the helpline will not generally help you do this unless you get the right person. (it's not in the telephone support manual!!!)
HOWEVER, remember that although all your car software can connect through it, if you plan on using it so someone in the back seat can watch sky TV on a tablet, you will be charged data even though you can supposedly watch sky for free over a sky mobile sim. But you only get the free TV if the sim is inside the device accessing the video feed, ie the phone or tablet itself.
20 Feb 2021 02:53 PM
20 Feb 2021 03:44 PM
Hi
from memory you go into settings and change the network provider (might be called something else) and change Sky to O2
20 Feb 2021 04:31 PM
I think that's the wrong way round. It automatically fills the box with O2 because it's an O2 mast /system. You needed to put in the APN: sky.mobile leave the user name and password blank.
I am also going from memory.
20 Feb 2021 04:35 PM
Cheers guys. The weird thing is. It automatically sets the network and seemingly won't let me change it from sky to o2
20 Feb 2021 05:03 PM
Yep did that to me but you should be able to change it
if not get in touch with you local garage
21 Feb 2021 04:25 PM
On mine you had to select network it said something like auto detect network change it to manual then type in o2 leave the other firlds blanks and then it worked right away. There was no ok or confirm button just press back and it saved it and worked
07 Apr 2021 01:55 PM
Guys, I have just purchased an Audi Q7.... will the techniques previously discussed work in an Audi Q7? Has anyone tried it with a Sky mobile SIM?
07 Apr 2021 02:00 PM
I persisted with the setup as though it was a sky sim and given a few days it randomly started working. It's just a normal call, text and data sim. If you've purchased the 3 year online connectivity pack with the car then only use your sky sim when someone wants to connect to Wi-fi in the car. Otherwise I have mine ejected in the glove box so that it uses the unltd data of the 3 year connectivity pack sim that's embedded in the car
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