Cannot link Sky ID with mobile account

[caesarome]

@MissMerily 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[MissMerily]

@caesarome @thank you so much!

[Tom-W19]

Thanks for escalating. We've sent an invite to @MissMerily.

[Pgt1980]

I'm having the same issue with linking my sky mobile account to my id. Thanks, Philip

[caesarome]

@Pgt1980 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent @Pgt1980 an invite to chat.

[Lisa-P1987]

Update - Spoken to @Pgt1980 and after some checks, we have found they need to speak to our specialist Sky ID team 🙂

[Charmaine+1]

I can not connect my sky account either.

Phoned numerous times, just had enough now.

Will cancel my sky mobile when it ends if I can't sort it out. Got no data on my tablet so can't sign in on it.

Not happy at all atm

[Paul.kestley87]

Same boat, I've raised twice on here and each time ignored 

I gave up and waiting for contract to end... 

[Lizbizz]

I'm having trouble linking my new mobile to sky Id. Says error when adding in details. Can't activate sim card till that's done 

[caesarome]

@Lizbizz 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Lizbizz to chat.

[Shelley72]

I'm having the same problem, I can't link my mobile account to My Sky account 

[caesarome]

@Shelley72 

You will need to have to call Sky about this and 150 is the free number to call them on from your phone that has a Sky sim in it.

[CJ1001]

I am also trying to link my new Sky mobile account with my existing Sky TV account. Everytime I put in my details I get an error page.

"Whoops, there's been an error

Sorry, we are experiencing some technical difficulties, please try again later."

I've had this phone since Christmas and I still can't activate the SIM!!