29 Aug 2024 07:14 PM
Anyone else having issues making or receiving calls? When I dial a number I get silence and then a voice recording saying the number I've dialled is incorrect. There are 3 sky mobiles in our house and all have an issue.
30 Aug 2024 03:16 PM
Posted by a Sky employeeAn update, we believe this is now fixed 🎊
I'll leave this thread open for a short while and then close for new replies. Please feel free to create a new post on the Sky Mobile discussion board if you experience any further issues.
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29 Aug 2024 07:17 PM
Yeah it's the same here but only when try to I ring someone who's on sky we are having to ring anyone in sky via WhatsApp
29 Aug 2024 07:21 PM
Having exactly the same issue here
29 Aug 2024 07:30 PM
Having exactly the same issue on both sky mobile.phones here but online, sky says they aren't currently experiencing any problems with the network.
29 Aug 2024 08:06 PM
Same issue here!
29 Aug 2024 08:08 PM
Yes me too no calls for 3 days tried all sky help suggestions still nothing
29 Aug 2024 08:48 PM
Same here , I can make phone calls to any other network except to another sky sim in my house hold .
29 Aug 2024 08:57 PM
Same here. Can't make or receive calls
29 Aug 2024 09:43 PM
Having a similar issue, when I call someone else, it says it's ringing but makes no ringing sound, same happens when they try to ring me. Originally it would cut the call straight away if I tried to call them, then I turned my phone off and back on and now it's doing that, 3 phones on sky mobile and only mine is doing it.
29 Aug 2024 09:57 PM
Same here, a mast by us (Wednesbury) is apparently not working properly but then when I was at work in Wolverhampton it wasn't working there either
Something is up and Sky won't admit it
29 Aug 2024 10:17 PM
Same problem here! Four of us have sky mobiles and all taking 23-25 seconds to connect to then start ringing! Sky says no problem in the area! All have switched phones on and off and still same problem!
29 Aug 2024 10:36 PM
Having the same issue here, as is the other phones in my house who are with Sky. However, when checking the website for problems in my area apparently there are none. It has been this way for most of today for me.
30 Aug 2024 01:12 AM
I was using my phone perfectly until just before 12pm this afternoon and I couldn't call out all I was hearing was silence at the other end. People tried to call me and it was saying my number is incorrect REALLY Sky. So by 4.30pm I called Sky (for some reason my phone was allowing me to call them) after being on hold for 31 minutes the phone cut out grrrrrrr I hate that so I called back and it disconnected me within 4 minutes,so I went to my brothers to call and when I got through the woman was a waste of time,she told me there was no problems in my area and my 5G was working fine so she went on to say I'll give you £10 of your next mobile bill and someone from the technical team will be in touch am still waiting on that call (maybe they can't get through either ha ha) joking aside it's not good enough SKY
30 Aug 2024 09:00 AM
Hi yes I am, I can't ring my sister, if I do there's no ring tone but it says it's ringing
30 Aug 2024 09:23 AM
Yes same here in Aberdeen
can't call any sky to sky mobile
tried getting through to sky and can't get through keep getting cut off
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