Discussion topic: Upgrade gone wrong

This message was authored by: Louise210405 · ‎30 Aug 2024

I thought I was doing an upgrade on my device but I now have a new phone and a new sim?

I now have 2 sims in my sky account but I haven't activated the new one as I want to keep my number

How do I now send my old phone back?

I think I done it all wrong!!

This message was authored by: caesarome · ‎30 Aug 2024

You will need to call Sky from your mobile on 150.

If you don't activate the new sim then you will not be charged for it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Upgrade gone wrong

Upgrade gone wrong

All Replies

Re: Upgrade gone wrong

Was this discussion not helpful?

Search Sky Community

Start a new discussion