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Discussion topic: Can’t make calls

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This message was authored by Alis This message was authored by: Alis

Re: Can’t make calls

This is now 24 hours of only being able to ring people not on sky I have 7 sims on sky all my house hold and I'm fuming it worked for a while late last night but took ages to connect/ring either way now today back to cutting you off no ring tone it's just not acceptable sky if it's not sorted soon I can see me moving because this is ridiculous!!! 
you can however guys ring other sky users  using WhatsApp that's if your internet isn't **bleep** out of the house like mine 😡😡😡😡

This message was authored by Vmh197 This message was authored by: Vmh197

Re: Can’t make calls

When I make a call I cant hear the ringing on my end, ok to whatsapp or ther video call, but unable to call out, I need my phone for work

This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: Can’t make calls

Posted by a Sky employee

Morning all and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related!

 

Thanks for letting us know you're struggling to make calls to the Sky network, I've spoken with our support teams and it is an issue we're aware of which is getting worked on as we speak!

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by Alis This message was authored by: Alis

Re: Can’t make calls

I'm glad at last sky have confirmed there is an issue instead of deflecting 

thankyou 

This message was authored by Graham7959 This message was authored by: Graham7959

Phone not working

Can't make or receive calls

This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: Can’t make calls

Posted by a Sky employee

An update, we believe this is now fixed 🎊

 

I'll leave this thread open for a short while and then close for new replies. Please feel free to create a new post on the Sky Mobile discussion board if you experience any further issues.

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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