Can I convert to e Sim.

[swindonpete]

Kirsty - Thanks for this confirmation. Will Sky email customers when the eSIM is available as many will wantto switch to iPhone 15 and that has eSIM only?

[ShaneQPR]

THis is so strange.  Sky Chat confirmed yesterday that the esim will be launched on 1st Sept.  And now on this forum a Sky employee says it will not.

So I went onto Chat again this morning and asked for clarification.  The operative went away to check and came back with this reply

"I would like to inform you , Sky will launch the E-sim by 1st of September and sky will notify all the customers in Uk who have sky."

So I guess we just wait until 1st Sept to see if it happens or not

[TimmyBGood]

@ShaneQPR 

In a business the scale of Sky Group it's entirely possible (indeed pretty much inevitable) that different bits of the operation will have access to different information, and that some of that information will be out-of-date.

[TimmyBGood]

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@swindonpete wrote:

many will wantto switch to iPhone 15 and that has eSIM only?

---

That's still unconfirmed and will be until release: it's highly unlikely (although not impossible) that Apple would want to dent their outrageous profits by releasing shiny new hardware which couldn't be used in major markets, which is why the 14 was eSIM-only in the USA but not anywhere else.

[Kirsty+S27]

Hi @ShaneQPR 

Unfortunately this is incorrect information and we have spoken to our team regarding this. Apologies for any confusion this has caused. Please be rest assured that Sky will offer eSIM in the future. 

@swindonpete I am not 100% sure on this however once confirmed I will post on this thread. 

Thank you. 

[Lchecko]

Any update on this yet? Limits the handsets you can use with sky

[Daniel0210]

@Lchecko 

Not yet. 

[FormerSmurf]

On the My Sky mobile app, the option to convert to E SIM is now there. I haven't tried it yet though. 

[PandJ2020]

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@FormerSmurf wrote:

On the My Sky mobile app, the option to convert to E SIM is now there. I haven't tried it yet though. 

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So it is - I'd hold back until the dust settles.

[Jynxy · Accepted solution]

Yes the option is now there and safe to use, good luck and please let us know of any issues.

[FormerSmurf]

My next question is do Sky now offer a duplicate number E-SIM for smartwatch use? Very common on primary networks, not sure if MVNO can offer it yet. I'm at work so can't go through the online process right now, hoping someone here has already tried it.

[CBB1933]

Thank you for this update. I have not seen the link on mysky app as yet. I look forward to doing so.

[Jynxy]

@CBB1933  you can do it via https://sky.com/replacesim or in the app,

in the app do the following.

1. click mobile at the bottom.

2, click on the mobile number/name you wish to change

3. Select sim for the same mobile number/name

4. click on replace, convert, or activate sim or esim by clicking sim options belows.

5. click on replace or convert sim

6. select convert to esim.

Hope this helps.

[ShaneQPR]

All done and withour too much delay either.  Took about 15 mins for email with PIN to arrive.  Now using eSim on my iphone 14

[Jynxy]

@ShaneQPR thats good news, ive fed back about the delay, it shouldnt take that long to come through.