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Discussion topic: How do I remove a mobile device from My Sky that I no longer have?

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This message was authored by PennyjP This message was authored by: PennyjP

How do I remove a mobile device from My Sky that I no longer have?

The device I want to remove was swapped for an upgrade 2 years ago

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This message was authored by caesarome This message was authored by: caesarome

Re: How do I remove a mobile device from My Sky that I no longer have?

Posted by a Superuser, not a Sky employee. Find out more

The device will remain but doesn't impact on your account now as it is not counted as a live device on your account. If you want to see if they can remove it then call Sky on 150.

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