Apple iPhone 16 range now available for pre-order on Sky Mobile

[Saraj69]

@GentleGiant252 

What everyone's phones?  

[PumpkinPie24]

I ordered the day before you, 256gb pro max natural and got told on Thursday 10 October that they're only expecting their next delivery on 21 October earliest but that this may get pushed back. Apparently it will be shipped in order of who placed an order earliest so hopefully they have enough stock to get to our dates!

[Somto]

Hopefully 

[Emily193]

Unfortunately I spoke to someone on the phone Saturday (12/10) and got told I won't receive my IPhone Pro Max until the end of December/ beginning of January and I ordered it on the 28th September ☹️

[GentleGiant252]

I dunno. They said they had a technical error on there system so I could wait 2 weeks and cancel if it didn't arrive or cancel now and re apply and wait 3 weeks 

[conalbarbarian]

@Emily193 that's insane. That's the day I ordered too. White Pro Max 256gb. I aren't waiting that long. They'll get a call off me to cancel. 

[Somto]

@Emily193 how did you get a number to speak to someone, I can't get someone to talk to me on phone

[Emily193]

I had to speak to someone about paying off my current phone and I asked them whilst I had them on the phone 

[Somto]

@Emily193 do you have any phone number I can reach them on 

[Emily193]

This is the number I used

(removed)

Moderator note: Removed phone number.

[Somto]

@Emily193 thank you very much 

[Daniel0210]

@Somto 

---

@Somto wrote:

@Emily193 do you have any phone number I can reach them on 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[bigwaitinggame]

@SomtoPlease let us know what they say!

[PumpkinPie24]

I've just called to cancel my order and cited this as a reason because no point in waiting that long - they advised this isn't the case and I ordered on 27/09 so not sure what's going on with their customer service! 

[Somto]

@bigwaitinggame Will do