This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
24 Oct 2024 11:40 AM
Posted by a Superuser, not a Sky employee. Find out moreThere are delays as you'll see from the large thread I'm going to move your posts into.
24 Oct 2024 11:41 AM
So I ordered an iphone 16 they said I have an error on my account then said that's okay and they'll send it anyway theyve now sent me the letters and all that but my phone has now disappeared from my account it says I don't have a contract anymore after I've signed the credit agreement and everything else
24 Oct 2024 11:57 AM
Posted by a Superuser, not a Sky employee. Find out moreYour post in't very clear as to what is happening or what are these letters you have been sent so if you now can't see the order on your account then you will have to ask Sky as to what is happening.
24 Oct 2024 12:03 PM
I meant to say they're the letters to confirm that my order is coming and I've just had nothing but problems since first ordering the phone lol and now when I try to order a different one it just gives me an error
24 Oct 2024 12:12 PM
Posted by a Superuser, not a Sky employee. Find out moreUnless you want a second mobile then I wouldn't order a second one until you have asked Sky about this original order that you placed.
24 Oct 2024 01:36 PM
Ordered on the 10th Oct, just been told on the phone my IPhone 16 pro max BT 256GB will be here inbetween the 1st and 7th of Nov, not sure if I believe it but we will see
24 Oct 2024 01:41 PM
I ordered a day before you and on the phone they said by next Monday 100% so I'm not sure what to believe😂😂😂🤣joke
24 Oct 2024 01:42 PM
@KeegP1339 ^^^^
24 Oct 2024 01:43 PM
Not a clue haha, I got told about 3 different things, got lied to 5 times, raised so many complaints and the "managers" are 0 help🤣🤣. But I guess I just hold out until the 7th latest
24 Oct 2024 01:50 PM
Anyone waiting for iPhone 16 pm BT 1tb like me. Ordered on 20/09
24 Oct 2024 01:56 PM
If anyone is waiting on a White Titanium don't hold you're breath 😅 we're in for the long haul 🥲
24 Oct 2024 02:18 PM
Desert titanium 512gb too 🤣 day 32 in the big brother house 😑🤣
24 Oct 2024 02:48 PM
well my time on the forum has come to an end. A week of mixed messages and fear it was going to take another 3 weeks or possibly till December but my phone has turned up this morning.
Pro Max 256GB Natural Titanimum - order on 26/09/24 to NE Scotland
24 Oct 2024 02:50 PM
Really hope it comes soon for those of you I've spoke to here who have been waiting the same time or longer. Make sure to get that complaint in too for all of this, even if it's just some money off the bill better than nothing!!
24 Oct 2024 03:16 PM
@PumpkinPie24 did they reach out to you before the phone was delivered???
like DPD or anything???
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion