Sky Go macOS app does not open after latest update.

[JJ311]

Not sure if sky have fixed the issue, my sky kept quitting an not installing after sonoma 14.6 update, tried all the things in the previous posts but tonight i cleared my safari cache and tried again and is not installed and working again 

[JJ311]

Edit it was meant to say sky go is now installed and working after deleting old files and safari cache on sonoma 14.6 

[darbysth12]

Whisper it.It seems to be fixed.

[Kerching]

Nope not working for me - and yes i did try the clear Safari Cache and reinstall.

This requires an update by SKy

[tintin]

Not sure how much clearing the Safari cache helps but can confim that I did this, deleted the app and support files, rebooted, and re-installed Sky Go and its now working me again on 14.6 (M2 MacBook Air).

[trentacles]

Sky Go is now working for me...intel mac user.

[MarkGoldsmith]

Indeed does seem to look like it is fixed on Sonoma 14.6 if you download and install the latest version of Sky Go from https://www.sky.com/pages/sky-go/download-the-app or via the direct download link of https://desktopclient.ott.sky.com/skygodesktop/GB/SkyGoInstaller.zip 

[Claire520]

Sky Go app now working (relief!).  For the record the problem also affected MacOS Monterey 12.7.6.  Thanks to Sky for fixing it.

[fguida]

Thank you very much@JJ311 

I’ve emptied the Safari cache, uninstalled Sky
Go and I did the reboot.
I then downloaded the installer from Sky’s website and now SkyGo is working.
I have a MacBook Air M2 2023 with MacOs 15

[LimeJelly]

Fixed for me also.  I had the problem only after updating to MacOS 14.6.

I removed the old Sky Go App (Version 24.1.3-2), went to the Sky Go App for Mac download page on the Sky website, and ran the new installer.  (Didn't reboot or clear safari cache as other thread suggests).

Sky Go installer ran and launched, now marked as version 24.1.3-2- 24.1.3-3.  Appears to be working fine for me now.

[MarkGoldsmith]

Yeah you shouldn't need to clear browser cache or run an uninstall just download from Skys website and it should install the latest version of Sky Go.

[FifiFlowertot]

Sky have finally updated the app - Get Info shows a new version of the installer (although still version 1.1.0) was created at 20:33 on Friday 2nd August

[RichardBJ1]

Blast, yes, Sonoma 14.6 M3 Max and the app now runs, but I have this error. PFE 9012.

Been on to customer support about this before and no help. Will start a new thread.

[Dmlane]

I've just downloaded the latest installer and everything works again on my MacBook M1 . I didn't uninstall the previous version first or do any cleanup.
Thanks Sky 😊

[Pastisa]

Mojave 10.14 Is working. Just downloaded new app and installed. Finally. Happy.