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Discussion topic: Why can’t I get racing uk anymore ?

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This message was authored by Hookie1 This message was authored by: Hookie1

Why can’t I get racing uk anymore ?

Why can’t I get racing uk anymore ?


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1  Because it's not available on glass/stream. The channel lineup between Q and glass are different 

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1  Because it's not available on glass/stream. The channel lineup between Q and glass are different 

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1 

 

Racing TV is one of many channels without a presence on Glass/Stream

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass#not-available 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Hookie1
Topic Author
This message was authored by Hookie1 This message was authored by: Hookie1

Re: Why can’t I get racing uk anymore ?

So my upgrade was a downgrade not happy

This message was authored by Mark39 This message was authored by: Mark39

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1 wrote:

So my upgrade was a downgrade not happy


Possibly, if you didn't check beforehand which channels were and weren't available.

Hookie1
Topic Author
This message was authored by Hookie1 This message was authored by: Hookie1

Re: Why can’t I get racing uk anymore ?

If you upgrading you don't expect to lose channels v poor sky. I've upgraded my internet for this paying more getting less inexcusable by sky

This message was authored by oj01 This message was authored by: oj01

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1 Glass isn't an upgrade on Sky Q. It's a different method of receiving TV aimed, primarily, at those who can't have a satellite dish. 


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This message was authored by Jon+Reeve This message was authored by: Jon+Reeve

Re: Why can’t I get racing uk anymore ?


@Hookie1 wrote:

If you upgrading you don't expect to lose channels v poor sky. I've upgraded my internet for this paying more getting less inexcusable by sky


It sounds to me like it's your fault, not Sky's? People have got to start taking some responsibility for their TV choices and do their research properly.

Hookie1
Topic Author
This message was authored by Hookie1 This message was authored by: Hookie1

Re: Why can’t I get racing uk anymore ?

As a diamond customer they offered it me so they new I had a dish. Stop the sucking up answer. It's co operate greed. Build the trust then rip you off

This message was authored by Mark39 This message was authored by: Mark39

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1 wrote:

As a diamond customer they offered it me...


It was your decision to accept though. You can't blame,Sky for that.

Hookie1
Topic Author
This message was authored by Hookie1 This message was authored by: Hookie1

Re: Why can’t I get racing uk anymore ?

When you talk to them and they sell it as upgrade of course I do. However lesson learnt my fault for trusting sky are professional multi national company 

Hookie1
Topic Author
This message was authored by Hookie1 This message was authored by: Hookie1

Re: Why can’t I get racing uk anymore ?

Forgot to mention how did ppi turn out no difference in this discussion 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why can’t I get racing uk anymore ?

Posted by a Superuser, not a Sky employee. Find out more

@Hookie1 

 

PPI settlements were based on the companies being unable to demonstrate they had complied with financial product regulation to an extent which would stand up in court: that's  not really the same as a difference in channel lineup between transmission platforms.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Hookie1
Topic Author
This message was authored by Hookie1 This message was authored by: Hookie1

Re: Why can’t I get racing uk anymore ?

Sorted got fire stick a solution better than not taking responsibility sky 

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