Cancelling sky glass

[ScallyDeejay]

Hello. I have a sky glass tv on pay monthly. 

if I was to cancel the subscription for the channels and just continued paying the finance. What would happen to the EPG? can I still get on all the apps and just not watch live TV? 

[SKY1992bf]

@ScallyDeejay  See the link below, you will lose access to the epg

https://www.sky.com/help/articles/sky-glass-without-a-subscription

[mikealanr · Accepted solution]

Hi @ScallyDeejay 

See: https://www.sky.com/help/articles/sky-glass-without-a-subscription

But yes you will loose the TV guide. Only apps will be available or you can watch some channels via aerial if you turn off the WiFi: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

MikeAlanR

[Buddie66]

Cancel my order 

[SKY1992bf]

@Buddie66  If you're inside the calling off period you will need to call sky direct to cancel 

[Hellobhanu]

I cancelled  my subscription  with Sky customer  service  but I'm keep getting  txt saying have not paid .when I login  in sky it says balance is due. 

[Fothergill1]

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@Buddie66 wrote:

Cancel my order 

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@Buddie66  This is a customer user forum so we cannot cancel your Sky subscription.  You will need to call Sky direct.

If Sky is your mobile provider you can phone them by  dialling 150.  If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help at the bottom of the page, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.