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Discussion topic: Cancelling sky glass

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This message was authored by ScallyDeejay This message was authored by: ScallyDeejay

Cancelling sky glass

Hello. I have a sky glass tv on pay monthly. 

if I was to cancel the subscription for the channels and just continued paying the finance. What would happen to the EPG? can I still get on all the apps and just not watch live TV? 


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Cancelling sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @ScallyDeejay 

 

See: https://www.sky.com/help/articles/sky-glass-without-a-subscription

 

But yes you will loose the TV guide. Only apps will be available or you can watch some channels via aerial if you turn off the WiFi: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Cancelling sky glass

Posted by a Superuser, not a Sky employee. Find out more

@ScallyDeejay  See the link below, you will lose access to the epg

 

https://www.sky.com/help/articles/sky-glass-without-a-subscription


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Cancelling sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @ScallyDeejay 

 

See: https://www.sky.com/help/articles/sky-glass-without-a-subscription

 

But yes you will loose the TV guide. Only apps will be available or you can watch some channels via aerial if you turn off the WiFi: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by Buddie66 This message was authored by: Buddie66

Re: Cancelling sky glass

Cancel my order 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Cancelling sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Buddie66  If you're inside the calling off period you will need to call sky direct to cancel 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
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