We’re saying goodbye to Sky Live

[TimmyBGood]

@Totalwar2 

Glass Gen 1 was launched in October 2021.

Unfortunately the Live camera wasn't ready until June 2023.

[KevNewMedia · Accepted solution]

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@SKY1992bf wrote:

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@micky50 wrote:

any word on refunds for cusotmers that bought into this but no longer have an active Sky subscription? I have an account still as thats the only way Sky Glass works, but no sub on the account

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@micky50  on the assumption you bought it directly from sky I've asked the question if I get a response I'll post back 

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Hi @micky50 

To discuss this, we'd recommend getting in touch with our colleagues in the contact centre.

Thanks for the tag @SKY1992bf 

[82bit]

Had my refund - but it's gone onto my Sky account as credit. Thought it was being repaid back to original payment method - I paid in full on a credit card for it? 

[SKY1992bf]

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@82bit wrote:

Had my refund - but it's gone onto my Sky account as credit. Thought it was being repaid back to original payment method - I paid in full on a credit card for it? 

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@82bit  I've flagged this to sky for clarification but in the meantime you could call sky and see if they will transfer the credit to your bank account