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This discussion topic has been answered Discussion topic: Tv channels not loading

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This message was authored by: MightyQuinn

Message posted on ‎08 Oct 2025 08:56 PM

Re: No bbc1 but other bbc channels are fine

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wend24   Please follow the link I provided for the correct community. This community is for Sky Q.

Welcome to the Sky Community Forum

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Message posted on ‎08 Oct 2025 08:57 PM

Re: Tv channels not loading

Seems to be working for me now

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Message posted on ‎08 Oct 2025 08:58 PM

Re: Tv channels not loading

I've just done it. Took about 5 minutes. Still says technical fault! **bleep**!

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Message posted on ‎08 Oct 2025 09:01 PM

Re: Sky glass won’t load bbc channels

Mine won't load any channels or tv guide

 

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Message posted on ‎08 Oct 2025 09:04 PM

Re: Tv channels not loading

Utterly shocking service! So tempted just to pay them off and get a decent tv!

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Message posted on ‎08 Oct 2025 09:06 PM

Re: Tv channels not loading

Yep! The same. Dodgy fire stick time I reckon! No TV guide, programmes failing to load before that and no sky sports what so ever. What's the point in paying! 

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Message posted on ‎08 Oct 2025 09:12 PM

Re: Tv channels not loading

All working now for me 

 

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Message posted on ‎08 Oct 2025 09:13 PM

Re: No tv guide

Mine too. I've also tried voice searching for ITV1 and it "can't find that channel".

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Message posted on ‎08 Oct 2025 09:16 PM

Re: Tv channels not loading

  • Same here, problem with puck?  Internet connections slow on all wi-fi connections.
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Message posted on ‎08 Oct 2025 09:16 PM

No bbc one or bbc two

Hi I have no bbc one or two keeps coming up technical fault program loading black screen.

 

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Message posted on ‎08 Oct 2025 09:17 PM

Re: No bbc one or bbc two

Posted by a Superuser, not a Sky employee. Find out more

@MC2879 There are some technical issues tonight which sky are aware of and investigating 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Message posted on ‎08 Oct 2025 09:18 PM

Re: Tv channels not loading

Still not working for me, tried restarting and refreshing apps! Darts on too, watching it on sky go on my tablet! Great well done sky! 

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Message posted on ‎08 Oct 2025 09:19 PM

Re: Tv channels not loading

Fuming! Turned over to watch Celebrity Traitors as I've been looking forward to it for weeks ..and I can't bl**dy watch it.....not happy!!!!
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Message posted on ‎08 Oct 2025 09:19 PM

Re: Tv channels not loading on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Martinsco 

 

There was an outage skys side and a number of threads on the community re this. Service seems to have been restored now.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: mikealanr

Message posted on ‎08 Oct 2025 09:20 PM

Re: No live TV or access to TV guide

Posted by a Superuser, not a Sky employee. Find out more

Hi @MPMaM1989 

 

There was an outage skys side and a number of threads on the community re this. Service seems to have been restored now.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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