21 Sep 2024 01:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@Nix37 wrote:@lettice Ive tried many different broswers, cleared cache etc and still cannot activate. I tried with a different account that didnt have sky stream and cant get to activate screen on that but obviously cannot use that account. Its utterly infuriating at this point!
Understand, as we have seen many on this having problems with the activation page.
We are not sure why it works for some easily and not so for others.
Try the following, even if you have:
Can you log into your Mysky account webpage page ok or even go to Sky.com and login there.
If you can keep that logged in.
Open another tab on the same browser and manually type in either of the urls, the one shown on screen during the process or the one below, with the http://
https://www.sky.com/productsettings/streaming-tv/activate
Maybe even try it on a 4g mobile phone connection, so not connected to your home wifi.
21 Sep 2024 01:18 PM
Think Sky should at least up date message on there phone . I have tried calling for two days on hold for over 2 hrs gave up in end . Think reimbursement is need for lose of tv .
21 Sep 2024 01:18 PM
Hi
I I have done that but nothing is happening .Ive put my data on my phone and allowed others to join . What am I looking for on the Network setup
thanks
21 Sep 2024 01:18 PM
i've tried everything sick of putting in my wi-fi password but l have a multi room connected and it brings on sky no trouble l think the sky app inside the glass tv as gone down
21 Sep 2024 01:19 PM
Exactly that still got the code link nothing as of yet still not working I'll give them till Monday next week and try ringing sky again @Kdoodle
21 Sep 2024 01:19 PM
No. Not happening
21 Sep 2024 01:20 PM
Good luck Jonathan. ..frustrating as some suggestions work for some and not others!
21 Sep 2024 01:22 PM
Yes, 3 days and nothing. I've re set and filled all instructions. Will not turn back on
21 Sep 2024 01:24 PM
Same here gone in Navan
Since Thursday night
Phone says sorry call back Monday there's an issue in your area
Time to give Vodafone a shout not good enough not even an email to let you know what's happening
21 Sep 2024 01:24 PM
I know a lot of sky glass customers don't have it just now. I've tried every avenue for some information & every one of them send me to the same help page which does absolutely nothing to fix the problem. Has anybody had any luck getting onto a human to find out what's going on & how much longer its to be off
21 Sep 2024 01:24 PM
can't anyone from sky tell you properly what's going on
21 Sep 2024 01:26 PM
21 Sep 2024 01:26 PM
Exactly the same with me
21 Sep 2024 01:26 PM
I'm on day number 3 now of no TV, keep getting to the stage of 'you're now connected' and then the TV just freezes
21 Sep 2024 01:29 PM
Posted by a Superuser, not a Sky employee. Find out moreThank you @horace It's good to know that some people appreciate the effort 👍
Unlike the anonymous poster who said amongst other things (excuse the cut & paste) "I am writing this to help others that may be having this issue as the self-described superSkynerds, or whatever they are called, are gaslighting the lot of you with their inane and self-important posts."
I was somewhat disheartened after reading that and haven't helped anyone on this thread since. But seeing you post has encouraged me again 😀