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Discussion topic: Reset

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This message was authored by PaulNetflix This message was authored by: PaulNetflix

Reset

I have been advised to do a factory reset on my sky glass before it is returned due to a damaged screen.
Therein lies the problem....

 

How do I preform a factory reset without being able to see the screen?

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Reset

Posted by a Superuser, not a Sky employee. Find out more

@PaulNetflix 

 

1. Turn the TV off at the plug.
2. Press the power/standby button on the side of the TV and keeping pressing it down.
3. keep hold of  the power button and turn the plug back on.
4. Keeping holding the the power button down until it turns amber and then it should turn green. Then you can let go. 
5. The TV is reset, you'll have to connect to Wi-Fi set up the remotes and then you'll get an activation code. 
6. log into the sky activate site and enter the code and that's it.

7. you will also need to relogin to all your apps as well.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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PaulNetflix
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This message was authored by PaulNetflix This message was authored by: PaulNetflix

Re: Reset

  • Hiya,.tried that bit does not go to Amber or green just stays red rapid blink then offers the.metwprk screen again with no WiFi showing.  Need a full factory reset.
  • Glass 55"
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