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Discussion topic: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

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Miklos
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This message was authored by Miklos This message was authored by: Miklos

EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

‎04 Sep 2024 10:14 PM - last edited: ‎04 Sep 2024 10:27 PM

Who else experienced this?

 

You can no longer selext external sources (HDMI 1-3) - only APPS! 😞

 

DEFINITELY NOT HAPPY!!! 😡

55" Sky Glass Anthracite (Ethernet) • Sky Live (VC100-ant) • Whole Home pack with 1 SKY Stream Puck (WiFi)
512Mbit FTTP Internet (Fibrenest)
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mikealanr
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Re: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

‎04 Sep 2024 10:31 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Miklos 

 

No all working here. Have your tried powering off at the mains for 5mins and seeing if they reappear? Also if they are missing from the apps and inputs rail, are they showing in the actual apps and inputs screen?

 

Also what happens if you try to switch inputs via voice commands?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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