Sky Glass & Live
2

Discussion topic: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

Reply
Miklos
What's this?
This message was authored by Miklos This message was authored by: Miklos

EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

‎04 Sep 2024 10:14 PM - last edited: ‎04 Sep 2024 10:27 PM

Who else experienced this?

 

You can no longer selext external sources (HDMI 1-3) - only APPS! 😞

 

DEFINITELY NOT HAPPY!!! 😡

55" Sky Glass Anthracite (Ethernet) • Sky Live (VC100-ant) • Whole Home pack with 1 SKY Stream Puck (WiFi)
512Mbit FTTP Internet (Fibrenest)
Report post
Post 1 of 3
194 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
mikealanr
What's this?
Superuser
This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

‎04 Sep 2024 10:31 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Miklos 

 

No all working here. Have your tried powering off at the mains for 5mins and seeing if they reappear? Also if they are missing from the apps and inputs rail, are they showing in the actual apps and inputs screen?

 

Also what happens if you try to switch inputs via voice commands?

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

View this Answer within the discussion

Report post
Post 2 of 3
184 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

mikealanr
What's this?
Superuser
This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

‎04 Sep 2024 10:31 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Miklos 

 

No all working here. Have your tried powering off at the mains for 5mins and seeing if they reappear? Also if they are missing from the apps and inputs rail, are they showing in the actual apps and inputs screen?

 

Also what happens if you try to switch inputs via voice commands?

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Report post
Post 2 of 3
185 Views
Reply
0 Likes

Did this answer not help you?

Miklos
What's this?
Topic Author
This message was authored by Miklos This message was authored by: Miklos

Re: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

‎04 Sep 2024 10:36 PM

Thanks, @mikealanr !

 

Yep, the full power cucle sorted the issue... I have now again Ext sources...

 

Well, I did not know that the Glass OS has got a likeliness to Windows! 😄

55" Sky Glass Anthracite (Ethernet) • Sky Live (VC100-ant) • Whole Home pack with 1 SKY Stream Puck (WiFi)
512Mbit FTTP Internet (Fibrenest)
Report post
Post 3 of 3
176 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion