Discussion topic: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

This message was authored by: Miklos · ‎04 Sep 2024

Who else experienced this?

You can no longer selext external sources (HDMI 1-3) - only APPS! 😞

DEFINITELY NOT HAPPY!!! 😡

55" Sky Glass Anthracite (Ethernet) • Sky Live (VC100-ant) • Whole Home pack with 1 SKY Stream Puck (WiFi)
512Mbit FTTP Internet (Fibrenest)

This message was authored by: mikealanr · ‎04 Sep 2024

Hi @Miklos

No all working here. Have your tried powering off at the mains for 5mins and seeing if they reappear? Also if they are missing from the apps and inputs rail, are they showing in the actual apps and inputs screen?

Also what happens if you try to switch inputs via voice commands?

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎04 Sep 2024

Hi @Miklos

No all working here. Have your tried powering off at the mains for 5mins and seeing if they reappear? Also if they are missing from the apps and inputs rail, are they showing in the actual apps and inputs screen?

Also what happens if you try to switch inputs via voice commands?

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Miklos · ‎04 Sep 2024

Thanks, @mikealanr !

Yep, the full power cucle sorted the issue... I have now again Ext sources...

Well, I did not know that the Glass OS has got a likeliness to Windows! 😄

55" Sky Glass Anthracite (Ethernet) • Sky Live (VC100-ant) • Whole Home pack with 1 SKY Stream Puck (WiFi)
512Mbit FTTP Internet (Fibrenest)

Discussion topic: EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

EXTERNAL HDMI connections disappeared with latest firmware on Sky Glass

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