Frozen Screen

[Daisyblackham19]

Every now and then my Sky Glass freezes. No matter how many times I restart it and reboot it, it still happens. I press buttons on the remote and nothing happens for about 30 seconds, then goes back to normal. It does it constantly and really bugging me now!

[Jporch316]

That's can sometimes be an indication of poor WiFi signal 

can you try using an Ethernet cable to connect to the router and see if the problem persists ?

also you can check the speed your glass tv is getting by using the network test in the native Netflix app. You want to be seeing more than 30mb really