Send Thanks to Sky

Hi I couldn't find the link to send a huge thank you to Anele, Loyalty Team for helping me this morning. i really appreciate your kindness. i rate you 10 out of 10 with thanks ... View more

Saurabh called me with an offer to improve my package.  I have inadvertantly signed up to a new 24 month contract in this way before.  My experiance with Saurbh was completely different. He was knowledgable and polite but respected my need to understand the full offer and avoid missunderstanding.  He was clearly committed to delivering a win-win situation of growing and maintaining business whilst offering value for money  and offered to call me back when I had reviewed my current package and had more time.  He tailored his support and treated me as an indiviual.  Saurabh deserves my thank you for understanding that we can not all work at the same pace and that pressure sales and/or fear of missing out do cause anxiety.     ... View more

I'm so sorry to have not taken note of her name, but I made a call on Wednesday 30th at 6.13pm. The lady I spoke to was lovely - really personable, went out of her way to explain a couple of circumstances with a broadband activation issue, and was really knowledgeable about what she could do to help. I'm not someone who tends to leave positive/negative reviews on any experience, but this really stood out to me - she was a credit to the customer service experience!  ... View more

I went onto sky Community for assistance when my sky glass tv  refused to work. I received the answer quickly and it solved my issue . Thank you guys ... View more