After buying new phones and swapping to sky my husband was having problems keeping his old number . This went on for a week , ringing every day and speaking to at least 3 people every time , basically passed around. On the Friday I was eventually put through to Caroline . I admit at first I was angry and took it out on her but she kept her cool and was always polite . She eventually managed to sort out what the problem was and deal with it . She gave us a timeframe of when things would happen ( they did ) and I would just like to say thank you Caroline .
