Discussion topic: Sky VIP Rewards not working

This message was authored by: grahamdaniel · ‎19 Jun 2024

Having the same issue can't access exclusive offers, cinema tickets etc. I have tried uninstall and reinstall still no luck

This message was authored by: Jonah1972 · ‎19 Jun 2024

I'm having the same issue as well - the MySky app opens but can't clik on any of the prize draws or gifts/discounts in the VIP section.

This message was authored by: Help+Iain · ‎19 Jun 2024

Just updated my MySky app on iPhone and noticed most of the VIP offer hot spots do not work. I uninstalled, reinstalled and logged back in to no effect.

This message was authored by: caesarome · ‎19 Jun 2024

@Jonah1972 @PDOWNHAM @grahamdaniel @Cleopatra1

The people to inform about this are the apps team via this email address - apps@sky.uk

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This message was authored by: Chloe-W22 · ‎19 Jun 2024

Hi all!

Just to let you know, we're aware of an issue with redeeming VIP rewards today, but we have the right people on hand to get it fixed ASAP!

Chloe-W22

Community Manager

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by: Chloe-W22 · ‎19 Jun 2024

@Chloe-W22 wrote:

Hi all!

Just to let you know, we're aware of an issue with redeeming VIP rewards today, but we have the right people on hand to get it fixed ASAP!

This is now fixed 😊

Chloe-W22

Community Manager

Have a story you want to share with us? Send your Thanks to Sky here

Discussion topic: Sky VIP Rewards not working

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