27 Aug 2021 06:28 PM
Okay, may have spoken too soon. The site is still a bit glitchy. I can scroll down to channel number 492 & then after that, all the programme names for all channels are greyed out, which includes BBC channels & ITV, so still a bit annoying & needs to be fixed.
31 Aug 2021 12:17 PM
To any Sky moderator, can you please put this through to the team that fixes things as the online EPG is now not fit for purpose. Despite being able to use a workaround so I can get to the day I want, the guide keeps disappearing completely when I either scroll across or down, it is infuriating. I know it has been reported that there are other issues, but they need to know all the issues with it & this wasn't happening when I first posted here.
31 Aug 2021 12:27 PM
Posted by a Superuser, not a Sky employee. Find out more@merv60 @caesarome responded on the 27th stating they have passed this onto Sky, is this not good enough for you? that was only 4 days ago, not sure what you're expecting, but I'm sure harassing Sky in this manner won't help and certainly won't speed up any fixes etc..
31 Aug 2021 12:35 PM
@GD1 Read my post again & you'll see that I am letting them know about another issue that is happening that wasn't mentioned before it was reported. So I'm not " harassing " anyone. At least with the original issues, I was able to find a workaround, but with this new issue, I can't use the site at all. Not sure why you like to keep picking on me as this is now the second time on this thread you've done it. There's nothing wrong with what I posted, it was a helpful post.
31 Aug 2021 02:01 PM
Posted by a Superuser, not a Sky employee. Find out moreThis broken online EPG guide, which has been going on a number of days now, is very inconvenient as I use it a lot as its much quicker to navigate than the sky Q tv guide ! (even use it to set recordings) .... Any news on a fix from Sky @Mark-Br ?.... Thanks
31 Aug 2021 04:30 PM
A Community Manager forwarded on the feedback, but we don't have an update beyond that just now. 🙂
Mark
Community Manager
31 Aug 2021 05:34 PM
Posted by a Superuser, not a Sky employee. Find out more@Mark-Br Thanks
31 Aug 2021 06:22 PM
@Mark-Br This issue is happening on both my Acer Chromebook and my Samsung Galaxy tablet if you're passing information on.
02 Sep 2021 01:48 PM
@Doc5907 & @caesarome The online EPG is now working.
02 Sep 2021 02:23 PM
Posted by a Superuser, not a Sky employee. Find out moreGreat..thanks @merv60
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 7 hours
New Discussion