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Discussion topic: Turning off Sky 2 step verification

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This message was authored by Timbuktoo123 This message was authored by: Timbuktoo123

Turning off Sky 2 step verification

Hello

 

Does anyone know how to turn off the Sky 2 step verification. I only set it up on my computer because in the last week my ipad can't get into Sky mail. But it didn't work so I want to turn it off. I have chronic health issues and the mobile signal in my bedroom where I live isn't great. My mobile has to stay at the end of the room where the signal is best. So I either need to get up to look at the message or wait for it to come. I looked in settings and under security it just mentions blocked email addresses. Do I need to contact Sky? I'd be very grateful for any help. Thank you.

 

Lorraine


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This message was authored by neil-45 This message was authored by: neil-45 Answer

Re: Two Step Varification Code

Simply sign in using your Sky Email recovery code (NOT the verification code sent to your phone), and it tells you that the 2 step process has been cancelled and, should you wish, you can set it up again later.

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